Orthodontic Treatment Coordinator

Smile Doctors; Columbia (MD); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary plus Bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Brace discounts

Job summary

Orthodontic Associates is seeking a Treatment Coordinator to educate new patients on treatment options and discuss financial arrangements. The role focuses on nurturing relationships and ensuring smooth scheduling for consultations and treatment.

The position emphasizes strong communication, proactive outreach, and the ability to coordinate referrals while supporting marketing efforts and community events. Competitive benefits are offered.

Qualifications

• Minimum one year in sales or service industry.
• Ability to build rapport with patients and coworkers.
• Strong sales and communication skills.
• Ability to educate patients on treatment options and payment plans.
• Bilingual a plus but not required.

Responsibilities

• Present treatment plans and educate patients on options.
• Explain financial options and arrange payments.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate referrals.
• Keep schedules full and set up consultations.
• Assist in local store marketing and community events.

Skills

Sales experience

Excellent communication

Bilingual a plus

Education

High School diploma

College education preferred

Job description

Looking for a career that makes you smile?

Orthodontic Associates is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salaryplus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Pay Range: $21.60 - $27.35