Orthodontic Receptionist / Front Desk

Bluetree Dental; Reno, Northern (NV, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

6 paid holidays

Health plans

Dental & Vision

401(k) with company match

Life insurance

Disability coverage

Employee assistance program

Recognition programs

Orthodontic discounts

Cell phone discounts

Career growth

Job summary

Legendary Smiles Orthodontics in Reno/Sparks area seeks a customer service professional with 3–5 years of orthodontic experience. The role requires bilingual English/Spanish fluency, reliable transportation, and willingness to travel to Carson City and other local offices.

You will be the first friendly face patients meet and the voice on multi-line phones. Benefits include comprehensive health/dental/vision plans, a 401(k) with company match, life and disability coverage, PTO, paid holidays,

Qualifications

• 3 to 5 years of dedicated orthodontic customer service experience.
• Bilingual fluency in English and Spanish is required.
• Reliable transportation and willingness to travel to local offices (including Carson City).
• Stellar verbal and written communication skills with a welcoming personality.
• Safety-sensitive role; pre-employment drug screening; adherence to CDC/OSHA/ADA guidelines.

Responsibilities

• Be the welcoming face and voice of the practice, delivering legendary customer service.
• Manage orthodontic scheduling, multi-line phones, and patient check-ins/outs.
• Travel to support front desk operations at designated local clinics.
• Collaborate with clinical staff to ensure a high-quality patient experience.

Skills

Bilingual English/Spanish

Orthodontic customer service

Travel-ready

Excellent communication

Job description

• Location: Reno, NV (Must travel to local offices, including Sparks and Carson City)
• Job Type: Full-Time
• Pay: Starting at $18.50 per hour

Strict Role Requirements: This position requires 3 to 5 years of orthodontic customer service experience and fluency bilingual in English and Spanish . Candidates must also have reliable transportation and a willingness to travel to our local offices, including Carson City.

Why Join the Legendary Smiles Family?

Are you a customer service superstar ready to make a difference and bring smiles to people’s faces? Join Legendary Smiles Orthodontics! For over 20 years, we’ve been the go-to place for happy smiles in the Reno/Sparks area, and now we want you to help us keep that tradition alive. At Legendary Smiles, we believe in creating a workplace where everyone feels valued. You’ll experience joy, energy, and fulfillment in your work every single day!

Perks & Benefits That'll Make You Smile

• Competitive Pay: Starting at $18.50 per hour
• Time to Recharge: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays
• Comprehensive Health: Choice of 5 Medical plans, plus Dental and Vision coverage
• Retirement Planning: 401(k) with a Company Match to invest in your future
• Financial Peace of Mind: Life Insurance, Short-Term, and Long-Term Disability coverage
• Support for You & Yours: Team Member Assistance Program (EAP) for you and your family
• Recognition & Rewards: Team Member Service and Achievement Recognition Programs
• Exclusive Discounts: Discounts on orthodontic services and a cell phone discount plan
• Professional Growth: Clear opportunities for career advancement and professional growth!

What We're Looking For (Qualifications)

• Language Skills: Bilingual fluency in English and Spanish is required.
• Experience: 3 to 5 years of dedicated orthodontic customer service experience is required.
• Travel: Reliable transportation and a strict willingness to travel to our local offices, including Carson City, as needed.
• Communication: Stellar verbal and written communication skills with a vibrant, welcoming personality.
• Mindset: A passion for learning, a love for teamwork and collaboration, and total alignment with our mission, vision, and core values.
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screening is required. We strictly follow all CDC, OSHA, and American Dental Association (ADA) guidelines to prioritize the health of our team and patients.

What You'll Do (Responsibilities)

• First Impressions: Be the welcoming face and voice of our practice, greeting patients and families with legendary customer service.
• Schedule & Coordination: Efficiently manage orthodontic scheduling, multi-line phones, and patient check-ins/check-outs across our high-energy front office.
• Multi-Site Support: Adapt smoothly to traveling and supporting front desk operations at our designated local clinics.
• Team Collaboration: Partner seamlessly with our clinical orthodontic assistants and doctors to ensure an excellent, timely patient experience.

Ready to Create Legendary Smiles Together?

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Legendary Smile Orthodontics is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

The pay range for this role is:

18.50 - 18.50 USD per hour (Legendary Smiles - Neil)