Dental Front Desk - Treatment Coordinator

bluetree; Reno (NV); On-site; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Competitive Pay

Full Healthcare Package

401(k) plan with Company Match

Paid Time Off

Employee Assistance Program

Perks & Discounts

Career Advancement

Job summary

Orthodontic Partners in Reno, NV is seeking a friendly Treatment Coordinator to guide patients from their first visit through the orthodontic journey. Training is provided, no dental experience required, with 1–2+ years in customer service helping you succeed.

You’ll present treatment plans, explain finances and insurance, schedule appointments, and maintain patient records while traveling between our local clinics in Reno, Sparks, and Carson City to support daily consultations.

Qualifications

• Experience: No prior dental or orthodontic experience needed; 1–2+ years in customer service or related fields preferred, with training provided.
• Communication & Tech Skills: Strong communication, presentation, and interpersonal skills; comfortable discussing finances and using office tech.
• Core Qualities: Highly organized, able to multitask, positive attitude, and professional demeanor.
• Travel Flexibility: Reliable transportation; willing to travel between local clinics.
• Safety & Compliance: Safety-sensitive role; pre-employment drug screen required; adherence to CDC/OSHA/ADA standards.

Responsibilities

• First Impressions & Consultations: Welcome patients, create a positive, reassuring first impression.
• Treatment Presentation: Present doctor-recommended plans clearly and compassionately.
• Financial & Insurance Guidance: Explain payment options and insurance benefits.
• Scheduling & Records Management: Schedule appointments; maintain accurate electronic records.
• Multi-Site Clinic Operations: Travel between Reno, Sparks, and Carson City offices as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Travel flexibility

Professional demeanor

Tools

Office software

Job description

Treatment Coordinator

• Company: Orthodontic Partners
• 10645 Double R Blvd, Reno, NV 89521
• Job Type: Full-Time
• Pay Rate: $21.00 – $23.00 per hour (DOE)

NO DENTAL EXPERIENCE NEEDED — WE ARE WILLING TO TRAIN!

Help patients start their smile journey with confidence! Are you friendly, organized, and motivated to make a difference? Whether you bring years of customer service experience or are looking to launch a rewarding new career in dentistry, we are ready to invest heavily in training the right high-energy person!

Why Choose Orthodontic Partners?

What sets us apart? We strive every day to create a welcoming, fun atmosphere where your whole family will love getting orthodontic treatment. We utilize the latest and most proven methods and technology to make sure every smile turns out perfectly.

Drs. Lance Bruntz and Dan Walton are known in the orthodontic community as knowledgeable and skillful doctors who work together to provide an excellent and truly unique orthodontic experience. Our services include Phase I preventative treatment for children, braces for teens and adults, iTero® 3D digital impression-free scanning, and Invisalign® clear orthodontic aligners—ranking us as a Top 1% provider of Invisalign for teens and adults!

Our offices are fun, featuring video games for kids, movies to watch, and exciting patient contests and games. We are especially proud to say our staff has been with the practice for an average of 10 years each, offering a warm, knowledgeable, and highly supportive environment for both our patients and our new team members!

What You’ll Do Every Day (Responsibilities)

As our Treatment Coordinator, you'll guide patients and families through their orthodontic journey from their very first visit:

• First Impressions & Consultations: Welcome new patients and families, creating a positive, reassuring, and fun first impression.
• Treatment Presentation: Coordinate and present doctor-recommended treatment plans clearly and compassionately.
• Financial & Insurance Guidance: Review financial arrangements, explain flexible payment plans, and walk parents through insurance benefits.
• Scheduling & Records Management: Answer questions, schedule appointments, and maintain accurate electronic patient records to keep daily workflows running smoothly.
• Multi-Site Clinic Operations: Travel between our local offices (Reno, Sparks, and Carson City) as needed to support daily consultations.

What We're Looking For (Qualifications)

• Experience: No prior dental or orthodontic experience needed! 1–2+ years of customer service, sales, retail, or hospitality experience is preferred, but we are fully prepared to train candidates eager to build a long-term dental career.
• Communication & Tech Skills: Excellent communication, presentation, and interpersonal skills with comfort discussing financial options and navigating office technology.
• Core Qualities: Strong organizational skills, multitasking abilities, a positive attitude, and a warm, professional demeanor.
• Travel Flexibility: Reliable personal transportation and willingness to travel between local clinics.
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly follow CDC, OSHA, and ADA safety standards.

Perks & Benefits That Support Your Life

• Competitive Pay: $21.00 – $23.00 per hour (DOE) + Monthly Bonus Opportunities!
• Full Healthcare Package: Comprehensive Medical (choose from 5 tailored plan options), Dental, and Vision coverage.
• Financial Protection: 401(k) plan with Company Match, plus Life Insurance, Short-Term, and Long-Term Disability coverage.
• Time Off: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Employee Support: Access to our Team Member Assistance Program (EAP) for you and your household.
• Perks & Discounts: Dedicated Service & Achievement Recognition Programs, team dental discounts, and corporate cell phone plan savings.
• Career Advancement: Comprehensive hands-on training and endless opportunities for long-term professional growth!

Ready to Start Your Career in Orthodontics?

If you are enthusiastic, love working with people, and are ready to help patients achieve their dream smiles, we want to meet you!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Orthodontic Partners is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

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