Front Desk Coordinator - Orthodontic

bluetree; Sparks (NV); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Hourly wage

Work/Life Balance

Paid Time Off

Healthcare package

Financial protection

Retirement plan

Employee support

Extra perks

Career growth

Job summary

Orthodontic Partners is seeking an Orthodontic Front Desk Coordinator in Reno, NV. The role involves greeting patients with energy and warmth, managing a multi-line phone system, and guiding families through registration and insurance verification.

You will rotate across our Reno-area practices to support daily operations. Ideal candidates have 1–3 years of front desk or customer service experience, strong communication, and a positive, team-oriented attitude.

Qualifications

• 1–3 years of customer service or front office experience preferred
• Strong communication and active listening skills required
• Energetic team player with a passion for patient care and growth in healthcare

Responsibilities

• Greet patients and families with warmth and professionalism as they arrive
• Manage multi-line phone system, answer questions, and schedule appointments
• Guide patient intake, verify contact and insurance details in the system
• Rotate between local Reno-area practice locations to support the team

Skills

Customer service experience

Excellent communication

Active listening

Multi-line phone handling

Attention to detail

Team player

Job description

Orthodontic Front Desk Coordinator

• Company: Orthodontic Partners
• Location: Reno, NV (With local travel between our friendly area practices)
• Job Type: Full-Time
• Pay Rate: $16.00 per hour

More Than Just a Job - It's Your Next Career Step!

If you are looking to build a stable, rewarding profession in orthodontics, we are ready to invest heavily in your training and development! Prior customer service, medical, or dental front office experience is highly preferred, but we are fully willing to train the right high-energy candidate with a strong work ethic, attention to detail, and a passion for patient care.

Why You’ll Love Working Here

At Orthodontic Partners, we believe when our team thrives, our patients thrives! Our goal isn't just professional success—it’s helping you find genuine joy and balance both at work and at home.

We don't just say we care more; we show it every day through a supportive, upbeat culture where your voice is heard, teamwork is celebrated, and your well-being comes first. We are a close-knit team that's passionate about creating positive experiences for both our patients and our staff. Come see and feel what it's like to work with a team that truly cares!

What You’ll Do Every Day (Responsibilities)

• The First Friendly Face: Greet patients and families with high energy, warmth, and professionalism as they arrive at our practice.
• Call & Schedule Management: Handle multi-line phone calls with ease, schedule appointments, and answer patient questions about their orthodontic visits.
• Patient Intake & Records: Guide families through registration, verify contact/insurance details in our computer system, and keep daily operations organized.
• Multisite Collaboration: Work alongside an amazing group of teammates while rotating between our local Reno-area practice locations.

What We're Looking For (Qualifications)

• Experience: 1-3 years of customer service or front office administrative experience preferred(dental or medical office background is a bonus!), but entry-level applicants with great energy are welcome to apply.
• Skills: Excellent communication, active listening, multi-line phone handling, and keen attention to detail.
• Mindset: An enthusiastic team player who brings positive energy, loves helping people, and is eager to learn and grow in healthcare.
• Safety & Compliance: This position is safety-sensitive; successful completion of a routine pre-employment drug screen is required. We strictly adhere to CDC, OSHA, and ADA safety standards.

Perks & Benefits That Support Your Life

• Hourly Wage: $16.00 per hour flat base rate.
• Work/Life Balance: Flexible scheduling designed to help you recharge.
• Paid Time Off: Generous PTO accrual that grows with your tenure + 6 Paid Holidays.
• Healthcare Package: Comprehensive Medical (choose from 5 plans), Dental, and Vision insurance options.
• Financial Protection: Practice-paid Life Insurance, Short-Term, and Long-Term Disability policies.
• Retirement Planning: 401(k) plan with Company Matching.
• Employee Support: Free Team Member Assistance Program (EAP) for you and your family.
• Extra Perks: Achievement & Service Recognition programs, team discounts on dental/orthodontic services, and cell phone plan discounts.
• Career Growth: Hands-on training and advancement opportunities across our expanding practice network!

Ready to Create Amazing Smiles Together?

If you're ready to join a fun, fast-paced, and supportive team where your career gets the TLC it deserves, we want to meet you!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.