Orthodontic Practice Manager: Operations & Growth Lead

Neptune Dental Management Partners LLC; San Francisco (CA); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive pay with a bonus incentive

Comprehensive health insurance (med/dn

401(k) retirement plan

Paid time off and holidays

Complimentary and discounted orthodont

Résumé du poste

Image Orthodontics is seeking a Practice Manager to oversee daily operations, ensure efficient workflows, and deliver exceptional patient care in our orthodontics office. The role emphasizes proactive problem-solving, team leadership, and strong organizational skills.

The ideal candidate will coordinate marketing initiatives, manage inbound sales follow-up, and maintain accurate lead and production records while driving monthly targets and service excellence.

Qualifications

• Proven office operations and management experience in a dental setting.
• Track record of execution, accuracy, and follow-through.
• Highly organized with a structured, process-oriented mindset.
• Ability to manage multiple priorities while keeping team goals in focus.
• Comfortable supporting marketing, sales, and production goals.
• Experience tracking metrics and helping teams meet or exceed expectations.
• Positive, proactive attitude with a focus on employee experience and goal achievement.
• Excellent communication and interpersonal skills.
• Motivated to help create an engaging, high-energy workplace culture.

Responsabilités

• Manage daily operations, ensuring a smooth and efficient workflow.
• Maintain office systems, processes, and workflows with accuracy and reliability.
• Troubleshoot and resolve issues quickly to minimize disruption.
• Be the go-to person for employees, creating a positive, engaging, and well-supported office environment.
• Support marketing initiatives: coordinate campaigns, organize materials, and track basic performance metrics.
• Manage inbound sales lead follow-up: outreach, qualification, and proper handoff to the sales team.
• Maintain accurate records in the system for leads, notes, and follow-up activities.
• Track production and sales performance; ensure the team is aware of goals and monthly targets.
• Execute strategies to help meet or exceed production, sales, and operational goals.

Connaissances

Office management

Dental setting experience

Organizational skills

Process-oriented mindset

Multitasking

Communication skills

Team-oriented

Employee experience

Description du poste

Image Orthodontics is seeking a Practice Manager to oversee daily operations, ensure efficient workflows, and deliver exceptional patient care in our orthodontics office. The role emphasizes proactive problem-solving, team leadership, and strong organizational skills.

The ideal candidate will coordinate marketing initiatives, manage inbound sales follow-up, and maintain accurate lead and production records while driving monthly targets and service excellence.