Orthodontic Patient Experience & Payments Coordinator

Rock Dental Brands; Little Rock, Northern (AR, KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance options

401K with company match

Paid time off

Dental and orthodontic treatments

Job summary

Westrock Orthodontics in Little Rock, AR is seeking a Treatment Coordinator to support the patient journey. You will help new patients and guardians understand treatment, present fees and payment options, and convey a professional, caring image throughout the visit.

The role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced orthodontic practice.

Qualifications

• Experience in customer service and sales.
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Time management

Sales orientation

Tools

CRM software

Job description

Westrock Orthodontics in Little Rock, AR is seeking a Treatment Coordinator to support the patient journey. You will help new patients and guardians understand treatment, present fees and payment options, and convey a professional, caring image throughout the visit.

The role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced orthodontic practice.