Treatment Coordinator - Westrock Orthodontics

Rock Dental Brands; Kansas City (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay & career growth

Health insurance options

401K with company matching

Paid time off & holidays

Job summary

Rock Dental Brands in Kansas City is seeking a customer-focused team member to guide patients through dental treatments, explain options, and ensure clarity on costs and payment plans. You will present fees and help clients choose the best plan while upholding a warm, professional image.

The ideal candidate has strong verbal and written communication, attention to detail, and the ability to multitask in a fast-paced practice. This position requires travel to our Waynesville office as needed.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Public interaction

Verbal communication

Written communication

Attention to detail

Multitasking

Sales / goal oriented

Time management

Job description

It\'s fun to work in a company where people truly BELIEVE in what they\'re doing! We\'re committed to bringing passion and customer focus to the business.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Qualifications

• Must have the ability to work well with the public.
• Excellent verbal and written communication skills are required.
• Excellent attention to detail
• Ability to multitask.
• Must have the drive to succeed in sales and to meet goals
• Excellent time management skills

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards

You\’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

• Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.
• Life Balance: Paid time off and holiday pay.
• Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.

* This position will travel to our office in Waynesville*