Treatment Coordinator - Westrock Orthodontics

Rock Dental Brands; Little Rock, Northern (AR, KY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance options

401K with company match

Paid time off

Dental and orthodontic treatments

Job summary

Westrock Orthodontics in Little Rock, AR is seeking a Treatment Coordinator to support the patient journey. You will help new patients and guardians understand treatment, present fees and payment options, and convey a professional, caring image throughout the visit.

The role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced orthodontic practice.

Qualifications

• Experience in customer service and sales.
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Time management

Sales orientation

Tools

CRM software

Job description

## Treatment Coordinator - Westrock OrthodonticsApplylocations: Little Rock, ARtime type: Full timeposted on: Posted Todayjob requisition id: JR102390It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.**Responsibilities*** Ensure the new patient/parent/guardian understands the treatment.* Presents the fees for services and provides payment options to the client.* Conveys a positive image of the practice.**Qualifications*** Must have the ability to work well with the public.* Excellent verbal and written communication skills are required.* Excellent attention to detail* Ability to multitask.* Must have the drive to succeed in sales and to meet goals* Excellent time management skills**Qualities needed to be successful in this role**Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.**Total Rewards:** *You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:** **Support you Professionally:** Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.* **Support your Health & Well-being:** flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.* **Life Balance:** Paid time off and holiday pay* **Planning for the future:** plan for the future with an industry-leading 401K retirement plan with matching company contributions.### About UsAt Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others.Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences.We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.