Treatment Coordinator - Westrock Orthodontics

FHLB Des Moines; Little Rock (AR); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Employer-paid Health Savings Account

Employee Assistance Program

Complimentary dental and orthodontic治疗

Job summary

FHLB Des Moines is seeking a friendly, customer-focused individual to assist patients and families, explain treatment plans, and present service fees. The role emphasizes clear communication and a welcoming demeanor in a fast-paced environment.

Responsibilities include ensuring understanding of treatments, offering payment options, and maintaining a positive impression of the practice for every patient interaction.

Qualifications

• Excellent verbal and written communication are required.
• Ability to multitask and meet goals in a sales-driven environment.
• Strong attention to detail and time management.

Responsibilities

• Ensure the new patient/parent/guardian understands the treatment.
• Presents the fees for services and provides payment options to the client.
• Conveys a positive image of the practice.

Skills

Communication skills

Multitasking

Sales aptitude

Time management

Customer service

Independence

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.ResponsibilitiesEnsure the new patient/parent/guardian understands the treatment.Presents the fees for services and provides payment options to the client.Conveys a positive image of the practice.QualificationsMust have the ability to work well with the public.Excellent verbal and written communication skills are required.Excellent attention to detailAbility to multitask.Must have the drive to succeed in sales and to meet goalsExcellent time management skillsQualities needed to be successful in this roleSomeone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.Life Balance: Paid time off and holiday payPlanning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.