Orthodontic Patient Experience Coordinator

Corus Ortho; Portland (OR); Hybrid; USD 30,000 - 38,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Health spending account

401(k) with employer matching

Employee assistance program

Complimentary orthodontic treatment (2

uniform allowance

Job summary

Corus Orthodontists is seeking a part-time Treatment Coordinator Assistant for our Portland, OR and Vancouver, WA practices. You will support the Treatment Coordinator, greet patients, and help manage records and patient flow.

The role emphasizes patient experience and teamwork within a growing orthodontic network. The position offers opportunities to develop in a supportive environment, with travel between Portland and Vancouver and a schedule of 24–27 hours per week.

Qualifications

• Good with computers and the ability to learn new software quickly.
• Dental or Ortho office experience considered an asset.
• Previous experience in professional sales considered an asset.
• Certified Dental Assistant an asset.
• Growth minded individual excited about orthodontics.

Responsibilities

• Build relationships with patients, families, and staff to achieve outcomes.
• Assist the Treatment Coordinator in taking and updating records (pano, ceph, photos, digital scan).
• Work with TC to create a seamless new patient experience.
• Enter patient information and file x-rays after scanning.
• Assist with managing active and archived patient files.

Skills

Computer literacy

Sales experience

Dental/Ortho office experience

Certified Dental Assistant asset

Growth mindset

Tools

Electronic health records

Job description

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Portland Braces and The Modern Orthodontist are seeking a part-time enthusiastic Treatment Coordinator Assistant to join our thriving practices in Portland, OR and Vancouver, WA.

What Sets Us Apart

At Portland Braces & The Modern Orthodontist, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance for team members working 20+ hours per week.
• Compensation & Perks That Count: Team members working 20+ hours per week have access to a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance.$24.00 to $27.00 per hour.

• Work-Life Balance: Tuesday through Thursday. Our typical schedule— 2 days in Portland and 1 day in Vancouver. 24-27 hours/week. Travel pay is available as an option. Full time hours may be available with an increase of responsibilities.

How You’ll Make an Impact

• Build a solid relationship with patients, family members, and co-workers to ensure the targeted outcome is achieved.
• Always demonstrate interests in patients, engage them in conversation, and do anything necessary to ensure that patients, parents, and families have a positive and unique experience.
• Assist the Treatment Coordinator/clinic assistants in taking and updating records (pano, ceph, photos, digital scan) on new and current patients.
• Work with TC to create a seamless new patient experience
• Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned.
• Manage active patient files and archive files for patients who are no longer in treatment.
• Submit digial scans and prescriptions to outside labs for application fabrication.
• Assist withmaking retainers.
• Educate patients on oral hygiene motivating them to follow care protocols.
• Sterilize instruments and disinfect treatment areas and equipment.
• Assist with cleaning and organizing tasks in the clinic and around the office to maintain a presentable and safe work environment.
• Assist in onboarding patients with our remote monitoring system.
• Ability to perform other duties as required for the efficient operation of the practice.

The Teammate We’re Looking For

• Dental or Ortho office experience considered an asset.
• Previous experience working in professional sales considered an asset.
• Good with computers and the ability to learn new software quickly.
• Certified Dental Assistant an asset.
• Growth minded individual who is excited to be part of the life changing field of orthodontics.

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Portland Braces & The Modern Orthodontist! We thank all applicants, but only those selected for an interview will be contacted.

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