Orthodontic Office Manager: Lead Patient Experience

Simply Orthodontics; Dayville (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid vacation

Paid holidays

Paid sick time

Dental benefits

401(k) plan

Job summary

Simply Orthodontics is seeking an experienced Office Manager to lead daily operations of a patient-centered orthodontic practice across Dayville, CT and Webster, MA. You will work closely with the Orthodontist, clinical team, and leadership to optimize schedules, improve patient starts, and elevate the overall patient experience.

The role requires prior management experience, strong organizational and communication skills, and hands-on familiarity with orthodontic billing and insurance processes

Qualifications

• Minimum leadership/office management experience.
• Experience with orthodontic/dental insurance processes.
• Ability to review practice performance reports and KPIs.

Responsibilities

• Oversee day-to-day office operations to ensure efficiency and patient focus.
• Lead front office, treatment coordination, and admin teams; foster teamwork.
• Optimize provider schedule for smooth patient flow and productivity.
• Manage insurance verification, billing, and patient financial communications.
• Monitor KPIs and participate in regular leadership meetings.

Skills

Leadership

Scheduling

Staff coaching

Customer service

HR experience

Billing & insurance

Tools

Practice management software

Job description

Simply Orthodontics is seeking an experienced Office Manager to lead daily operations of a patient-centered orthodontic practice across Dayville, CT and Webster, MA. You will work closely with the Orthodontist, clinical team, and leadership to optimize schedules, improve patient starts, and elevate the overall patient experience.

The role requires prior management experience, strong organizational and communication skills, and hands-on familiarity with orthodontic billing and insurance processes