Orthodontic Manager & Patient Experience Leader

DECA Dental Group; Addison (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Ideal Dental is seeking an Orthodontic Manager to lead a specialty team, enhance the guest experience, and ensure smooth daily operations. You’ll report to the Specialty Regional Manager and play a key role in coordinating orthodontic front and back-office activities.

You will greet patients, schedule appointments, verify insurance, present treatment plans, and help patients navigate financing options. The role requires at least 2 years of orthodontic experience and 1 year of dental management,

Qualifications

• Minimum 2 years of orthodontics experience.
• Minimum 1 year of dental management experience preferred.
• Experience with treatment plans and insurance verification required.
• Proficient with digital practice software.

Responsibilities

• Greet patients and manage front desk communications.
• Schedule appointments and maintain full office flow.
• Verify insurance and collect balances.
• Present treatment plans and review financing options.
• Coordinate check-in/out and track staff schedules.
• Support orthodontic team and drive revenue goals.
• Prepare reports and handle office duties.
• Lead front and back-office staff.

Skills

Orthodontic experience

Dental management

Treatment planning

Insurance verification

Tools

Digital practice software

Job description

Ideal Dental is seeking an Orthodontic Manager to lead a specialty team, enhance the guest experience, and ensure smooth daily operations. You’ll report to the Specialty Regional Manager and play a key role in coordinating orthodontic front and back-office activities.

You will greet patients, schedule appointments, verify insurance, present treatment plans, and help patients navigate financing options. The role requires at least 2 years of orthodontic experience and 1 year of dental management,