Orthodontic Front Desk Coordinator — Patient Experience

Bluetree Dental Group; Modesto (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive wage

PTO + 6 holidays

Medical, dental, vision

401(k) with company match

Life Insurance

Disability

Employee assistance program

Discounts

Career growth

Job summary

Legendary Orthodontics in Modesto, CA is seeking a friendly Front Desk Team Member to create a positive first impression for patients and families. The role involves welcoming patients, coordinating check-in, answering inquiries, and managing a multi-line phone system in a fast-paced orthodontic practice.

The position offers a competitive hourly wage, safety-sensitive work environment, and opportunities to grow with Bluetree Dental’s network of practices across Northern California.

Qualifications

• 1–3 years of customer service experience (retail, hospitality, medical, or dental)
• Hands-on experience handling multi-line telephone systems
• Strong communication, warm welcoming presence, collaborative spirit, eagerness to learn and grow
• This position is safety-sensitive; pre-employment drug screen required; adhere to CDC/OSHA/ADA guidelines

Responsibilities

• First Impressions & Patient Welcome: Greet arriving patients with warmth and energy, guide families through check-in, and set expectations for visits.
• Patient Communication: Communicate clearly and warmly with patients and families to answer inquiries and explain appointment details.
• Scheduling & Call Management: Handle multi-line phone systems, confirm upcoming visits, and schedule patient appointments efficiently.
• Practice Collaboration: Work hand-in-hand with clinical staff and doctors to ensure a smooth, cheerful daily schedule flow.

Skills

Customer service

Phone skills

Communication

Team collaboration

Safety compliance

Job description

Legendary Orthodontics in Modesto, CA is seeking a friendly Front Desk Team Member to create a positive first impression for patients and families. The role involves welcoming patients, coordinating check-in, answering inquiries, and managing a multi-line phone system in a fast-paced orthodontic practice.

The position offers a competitive hourly wage, safety-sensitive work environment, and opportunities to grow with Bluetree Dental’s network of practices across Northern California.