Ortho Surgery Scheduling Specialist

Arrowhead Orthopaedics; Colton (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Arrowhead Orthopaedics is seeking a Surgery Scheduler to manage surgical scheduling, pre-op coordination, and patient communication in a fast-paced orthopaedic clinic. You will handle calls, schedule clearances, and ensure documentation and HIPAA compliance.

The role requires a high school diploma, bilingual English/Spanish abilities, and proficiency with EPIC, Outlook, Word and Excel. A strong focus on customer service and accuracy is essential.

Qualifications

• Must be bilingual in English and Spanish.
• High school diploma or equivalent.
• Proven ability to handle sensitive patient information.

Responsibilities

• Answer and return calls from patients about surgeries.
• Schedule H&P visits, EKGs, and medical clearances.
• Schedule elective and urgent surgeries.
• Maintain surgery logs and records.
• Coordinate with providers, insurance, and pre-certifications.
• Protect patient confidentiality and HIPAA compliance.
• Assist with pre-op instructions and scheduling changes.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Multitasking

Time management

HIPAA compliance

Education

High school diploma

Tools

EPIC

Outlook

Word

Excel

Job description

Arrowhead Orthopaedics is seeking a Surgery Scheduler to manage surgical scheduling, pre-op coordination, and patient communication in a fast-paced orthopaedic clinic. You will handle calls, schedule clearances, and ensure documentation and HIPAA compliance.

The role requires a high school diploma, bilingual English/Spanish abilities, and proficiency with EPIC, Outlook, Word and Excel. A strong focus on customer service and accuracy is essential.