Ortho Scheduling & Front Desk Pro — Patient Experience

Paylocity; Fredericksburg (VA); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

Health insurance

Paid time off

STD/LTD insurance

401(k) with company match

Job summary

Southern Orthodontic Partners in Fredericksburg, VA is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to support a fast-paced orthodontic practice. You will greet patients, manage check-ins, and assist with scheduling and payments.

The role requires 1-2 years of front office dental experience and familiarity with Dentrix, Eaglesoft, or Open Dental, plus insurance verification and workflow coordination across the clinical team.

Qualifications

• 1-2 years of experience in a dental or orthodontic front office (preferred).
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification, patient scheduling and dental office workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer incoming calls and assist patients with scheduling and appointment questions.
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinator communication between patients, doctor, and clinical team.

Skills

Dental front office

Dentrix

Eaglesoft

Open Dental

Insurance verification

Appointment scheduling

Job description

Southern Orthodontic Partners in Fredericksburg, VA is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to support a fast-paced orthodontic practice. You will greet patients, manage check-ins, and assist with scheduling and payments.

The role requires 1-2 years of front office dental experience and familiarity with Dentrix, Eaglesoft, or Open Dental, plus insurance verification and workflow coordination across the clinical team.