Ortho Sales Support Specialist – In-OR Consults

Capital Creek Medical; Denver (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

Capital Creek Medical - Arthrex Denver is seeking a Sales Support Representative to help achieve sales goals by establishing relationships with surgeons and healthcare professionals through in-person appointments. You will consult surgeons in the operating room about Arthrex implants and instruments, maintain product knowledge, and implement sales plans to grow the territory.

This entry-level role requires a Bachelor’s degree and strong communication, presentation, and relationship-building

Qualifications

• Bachelor’s degree.
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
• 2-5 years demonstrated sales success in competitive B2B industry.
• Experience as an associate in the orthopedic industry.
• Must be comfortable in surgery/operating room environments
• Excellent communication, planning, organizational, and problem solving skills.
• Experienced and comfortable making executive presentations.
• Strong relationship-building skills required.
• Excellent public speaking and presentation skills are required.

Responsibilities

• Primarily responsible for meeting and exceeding sales objectives for the territory. Represent Capital Creek Medical - Arthrex Denver, an independent regional agency authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals.
• Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Identify the needs of new prospects and develop appropriate responses (written, telephone and face-to-face).
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
• Work with Sales Manager by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• Maintain training in sales skills, product features/benefits, and other critical business applications.
• Collect competitive data and remain current on industry, customer, and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
• Uphold the mission of Arthrex, "Helping surgeons treat their patients better™".
• Uphold the mission and values of Capital Creek Medical - Arthrex Denver.

Skills

Sales experience

Customer relations

Public speaking

Communication skills

Education

Bachelor’s degree

Job description

Capital Creek Medical - Arthrex Denver is seeking a Sales Support Representative to help achieve sales goals by establishing relationships with surgeons and healthcare professionals through in-person appointments. You will consult surgeons in the operating room about Arthrex implants and instruments, maintain product knowledge, and implement sales plans to grow the territory.

This entry-level role requires a Bachelor’s degree and strong communication, presentation, and relationship-building