Ortho Front Desk & Patient Services Specialist

Saint Francis Health System; Tulsa (OK); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Saint Francis Health System is seeking a Patient Service Representative for the Orthopedics department at the Natalie Building in Tulsa. The role handles front desk activities, patient registration and billing, and uses EMR systems to keep records accurate and up-to-date.

You will greet patients, verify eligibility, collect co-pays, and assist with scheduling in a fast-paced setting. Responsibilities include posting charges, preparing encounter forms, and maintaining clean, compliant patient

Qualifications

• High School Diploma or GED required.
• Minimum 6 months front-facing customer service or medical office experience preferred.
• Demonstrated PC skills and ability to manage multiple tasks.
• Effective written and oral communication; ability to explain schedules and procedures.

Responsibilities

• Greet and direct patients and visitors according to office protocols.
• Schedule appointments, register demographics and billing information.
• Determine eligibility and collect co-pays/deductibles.
• Post charges and payments; balance cash drawer daily.
• Use EMR and billing systems to process tasks per policies.
• Communicate schedule changes and prepare billing documentation.

Skills

PC skills

Customer service

Interpersonal communication

Written & oral communication

Multitasking

Data recording & interpretation

Learning agility

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

EMR systems

Job description

Saint Francis Health System is seeking a Patient Service Representative for the Orthopedics department at the Natalie Building in Tulsa. The role handles front desk activities, patient registration and billing, and uses EMR systems to keep records accurate and up-to-date.

You will greet patients, verify eligibility, collect co-pays, and assist with scheduling in a fast-paced setting. Responsibilities include posting charges, preparing encounter forms, and maintaining clean, compliant patient