Ortho Athletic Trainer & DME Field Tech - Cleveland

DJO, LLC; Ohio; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Vacation, Sick Leave, Holidays

Job summary

Enovis is seeking a Field Service Representative in Cleveland, OH with a passion for patient care in an orthopedic setting and Durable Medical Equipment background. You will work with the Field Services - Bracing & Supports unit to support clinicians and patients, ensuring proper use of orthopedic products and services.

The role involves education, inventory management, and coordinating with sales while adhering to compliance and safety standards. Travel is up to 20% with local site coverage.

Qualifications

• Minimum of 2 years’ experience with direct patient care in an orthopedic, physical therapy or athletic training environment.
• Bachelor’s Degree in a related field.
• Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
• Must possess a valid Driver’s License and current automobile insurance.
• Holds and maintains applicable professional credentials, such as athletic trainer licensure or related.

Responsibilities

• Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs.
• Provides routine customer service to patients, physicians, physician assistants, and other clinical staff.
• Performs inventory management and participates in required audits.
• Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
• Serves as a liaison between the customer, Enovis, and the Sales Team.
• Adheres to all Enovis Compliance and Ethics Programs and HIPAA in accordance with government agency requirements.

Skills

Direct patient care

Orthopedic setting

Valid Driver's License

Team collaboration

Education

Bachelor’s Degree in related field

Athletic training credentials (BOC/CFo/PTA) desirable

Job description

Enovis is seeking a Field Service Representative in Cleveland, OH with a passion for patient care in an orthopedic setting and Durable Medical Equipment background. You will work with the Field Services - Bracing & Supports unit to support clinicians and patients, ensuring proper use of orthopedic products and services.

The role involves education, inventory management, and coordinating with sales while adhering to compliance and safety standards. Travel is up to 20% with local site coverage.