Orlando Airport Restaurant Ops Manager (FOH/BOH)

Master ConcessionAir, LLC; Orlando (FL); On-site; USD 55,000 - 60,000; Full time

Job summary

Master ConcessionAir, LLC in Orlando International Airport is seeking a full-time MCA Manager with bar and hospitality operations experience to assist the GM in daily restaurant operations, including staffing, training, inventory, and customer service excellence. You will lead shift teams, ensure health and safety standards, and drive revenue through operational excellence and strong leadership.

This role requires at least associate degree in Hospitality/Business or Culinary Arts and a minimum

Qualifications

• Associate degree or equivalent in Hospitality, Business or Culinary Arts.
• Minimum 3 years supervisory/assistant manager experience, preferably full-service restaurants.
• Knowledge of marketing techniques and impact on business results.
• Experience in guest relations, negotiations, and complaint handling.
• Excellent verbal and written communication skills.
• Commitment to service of customers, staff, co-workers, and management.
• Demonstrated leadership ability; ability to lead by example.

Responsibilities

• Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees.
• Attend and contribute to management meetings as required.
• Schedule and Lead Pre-shift/post-shift meetings on a regular basis and post communications to staff.
• Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner.
• Record deliveries; receive and reconcile inventories with purchase orders.
• Work to ensure all food/beverages/bakery are in stock and properly displayed; store perishable items at correct temperatures.

Skills

Staff leadership

Customer service

Operational management

Staff development

Education

Associate degree or equivalent in Hospitality, Business or Culinary Arts

Job description

Master ConcessionAir, LLC in Orlando International Airport is seeking a full-time MCA Manager with bar and hospitality operations experience to assist the GM in daily restaurant operations, including staffing, training, inventory, and customer service excellence. You will lead shift teams, ensure health and safety standards, and drive revenue through operational excellence and strong leadership.

This role requires at least associate degree in Hospitality/Business or Culinary Arts and a minimum