Hotel Assistant General Manager-Lead Ops & Guest Experience

Auro Hotels Management; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO

401k

Employee discounts

Job summary

SpringHill Suites by Marriott Orlando Airport is seeking an Assistant General Manager to lead hotel operations, including Front Desk, Housekeeping, F&B, Banquets, and Culinary departments. The role focuses on meeting revenue and guest-satisfaction objectives while optimizing product quality and labor efficiency.

The ideal candidate will have a college degree in hotel administration, 2–3 years of relevant experience (preferably Marriott brand with Fosse), and strong English communication skills.

Qualifications

• College degree in hotel administration preferred.
• 2-3 years' experience or equivalent combination of education and experience in hotel of similar size and nature.
• Marriott brand experience with Fosse preferred.
• Must be able to speak, read, and understand English.

Responsibilities

• Oversees the operation of the Front Desk, Housekeeping, F&B outlets, Banquets, and Culinary departments by setting the objectives, measuring performance, and supervising the department heads.
• Analyze and monitor day-to-day operation reports, monthly and yearly financial statements, and labor costs.
• Meets and exceeds the expectations of the associates by utilizing effective leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports.
• Communicates with other managers and associates to provide smooth working relations between departments.
• Achieves desired customer service goals by monitoring the service provided by developing and implementing strategies to achieve desired service levels.

Skills

Leadership

Communication

Financial analysis

Guest service

Education

College degree in hotel administration

Job description

SpringHill Suites by Marriott Orlando Airport is seeking an Assistant General Manager to lead hotel operations, including Front Desk, Housekeeping, F&B, Banquets, and Culinary departments. The role focuses on meeting revenue and guest-satisfaction objectives while optimizing product quality and labor efficiency.

The ideal candidate will have a college degree in hotel administration, 2–3 years of relevant experience (preferably Marriott brand with Fosse), and strong English communication skills.