Responsibilities
- Review and understand orientation materials, presentations, and schedules ahead of time.
- Ensure the training area is organized, clean, and equipped with necessary tools, materials, and audiovisual equipment.
- Prepare and distribute orientation packets, manuals, or other documentation for participants.
- Greet new hires upon arrival and facilitate introductions to create a welcoming environment.
- Verify attendance and maintain a record of participants.
- Coordinate with security to request building access badges.
- Delivering Orientation Content: Present company policies, procedures, and expectations, including safety protocols and quality standards.
- Administer required computer-based training (CBT) modules and track completion.
- Provide a demonstration of company software programs or systems used for timekeeping, viewing work instructions, or tracking assignments.
- Assist participants with logging into the system and navigating its features to ensure they can use it independently.
Facilitating Engagement
- Encourage active participation by answering questions and facilitating discussions.
- Monitor participants' progress to ensure they understand the material and are comfortable with the tasks.
Ensuring Compliance
- Ensure participants adhere to company policies, safety protocols, and code of conduct throughout the orientation.
Addressing Issues and Concerns
- Address any questions or concerns raised by participants during the orientation.
- Escalate issues to supervisors or HR if necessary.
Documenting and Reporting
- Record attendance, assessment results, and any notable observations about participants' performance and report to management.
- Provide information about the orientation session to relevant stakeholders as needed.
Administrative and Other Duties
- Provide administrative support to hiring team on interview days.
- Assist with other duties as assigned.
Qualifications
- Must be proficient in Microsoft Office and basic computer navigation.
- Must possess strong organizational and communication skills.
- Minimum education requirement is HS Diploma/equivalent.
- 1-2 years of relevant experience as an onboarding/training coordinator or similar strongly preferred.