Senior Onboarding Specialist

NYC Health + Hospitals; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

NYC Health + Hospitals is hiring a Sr Onboarding Specialist for overseeing onboarding processes and assisting in HR operations. The role requires a Bachelor’s Degree related to Human Resources and experience in onboarding within a public agency.

Key responsibilities include handling new hire data processing, ensuring background checks are completed, and maintaining HR system accuracy. Ideal candidates should have strong customer service skills and be proficient in tools like PeopleSoft.

Qualifications

• Bachelor’s Degree in Human Resources Management or related discipline.
• At least 2 years of experience in onboarding new hires.

Responsibilities

• Oversee onboarding of new hires and transfers.
• Contact candidates for OHS appointments and document submission.
• Review onboarding documents for completeness.

Skills

Onboarding new hires

Customer service

Analytical problem-solving

Education

Bachelor’s Degree in HR Management or related field

Associate’s Degree with relevant experience

Tools

PeopleSoft

Microsoft Office

Google Suite

Job description

Duties & Responsibilities

Under supervision, the Sr Onboarding Specialist will be responsible for overseeing Onboarding Specialists and assisting in Central Office HR Operations related to qualification reviews, recruitment and onboarding, employment, and other related HR functions.

General Tasks and Responsibilities

• Handle onboarding of new hires, transfers, civil service processing, data entry, and review of employment documents.
• Partner with Background Investigation Coordinator to ensure all required background checks are completed.
• May handle HR tasks in the absence of supervisor.
• Contact candidates to schedule OHS appointments, extend preliminary offers, and send onboarding documents.
• Follow up with potential candidates regarding document submission and field/direct any HR related questions.
• Act as the point of contact between the candidate and the hiring departments.
• Review onboarding documents for completeness including I-9, E-Verify, and work/education verification.
• Review and process employment actions in PeopleSoft (new hires, promotions, salary adjustments, data changes, etc.) and send corresponding notification letters.
• Ensure tasks are completed accurately and timely; may perform transactional work in the absence of others.
• Support and supervise other HR staff including double checking qualifications, background, etc.
• Ensure all relevant HR practices and policies are being followed.
• Ensure relevant positions are filled via the civil service hiring process and that all civil service regulations are adhered to.
• Maintain accuracy and integrity of PeopleSoft (HR system of record for employee data); ensuring all personnel files are maintained including via OnBase system.
• Ensure all onboarding is done following standard work and policy; including obtaining all relevant clearances as part of background investigation process.
• Contribute to the maintenance of reports, including the pipeline.
• Assist with filing of personnel related documents.
• Assist with system-wide initiatives including onboarding, promotions, and transfers.
• Perform other related confidential duties as assigned.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline and two (3) years of experience in Human Resources within a public agency, nonprofit, hospitality or governmental sector; two (2) years of which must have been in onboarding new hires or.
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and five (5) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications, two (2) years of which must have been in onboarding new hires.

Certifications Preferred

• Professional certification or credential in Human Resources (e.g., SHRM-CP, SHRM-SCP, PHR or SPHR).

Preferred Knowledge Areas, Skills, Abilities, And Other Qualifications

• Transactional Human Resources experience, including onboarding and/or background investigations.
• Strong customer service, interpersonal and relationship building skills.
• Analytical problem-solving skills.
• Time management skills and the ability to work under pressure with tight deadlines.
• Experience using the following computer programs and/or software: Human Capital Management (HCM) or other Human Resources Systems; Microsoft Office Products; Google Suite.