Organizational Change Manager

Golden Technology; Cincinnati (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Golden Technology is seeking an agile Change Management professional to lead OCM initiatives in a fast-paced environment in Cincinnati, Ohio. The role focuses on adoption, training delivery across multiple user groups, and governance of metrics to drive proficiency.

The candidate should excel at engaging executives to end-users, coordinate multiple workstreams, and apply proven change management frameworks to ensure successful transitions in an AI-enabled program.

Qualifications

• Proven change management experience across complex programs.
• Experience delivering training to diverse user groups.
• Ability to measure adoption and adjust strategies based on data.
• Strong stakeholder engagement from executives to end-users.
• PROSCI, Change Guide or LaMarsh certifications preferred.

Responsibilities

• Facilitate discovery with stakeholders.
• Conduct readiness assessments and present findings clearly.
• Develop actionable OCM plans, including communication, sponsor roadmap, coaching, training and resistance management.
• Implement the Organizational Change Management framework to manage the people side of change.
• Present solutions to multiple stakeholders for review and feedback.
• Measure progress and pivot approaches as needed.
• Coordinate and measure training deployment and competencies.
• Provide coaching to front-line managers and leaders through transitions.

Job description

Change Management Expertise:

• Refine, lead and execute OCM plans enabling faster adoption, greater utilization, and higher proficiency
• Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment.
• Use metrics to measure adoption and adjust strategies and approach as needed.
• Preferred: Certification(s) PROSCI, Change Guide or LaMarsh

Stakeholder Engagement:

• Skilled in building trust and influencing at all levels—executives, managers, and end-users.
• Tailor approaches by stakeholder group and adapt messaging for different audiences.
• Create journeys and experiences based on audience or persona.
• Coordinate change activities with project timelines.
• Identify and escape risks while managing multiple workstreams.
• Communicate status updates, blockers, and priorities to key stakeholders, engaging the right cross-functional teams.
• Proven problem solving and organizational skills

Key Responsibilities:

• Facilitate discovery with stakeholders
• Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner
• Develop a set of actionable and targeted change management plans -- including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
• Implement the Organizational Change Management (OCM) framework to manage the people side of change caused by change and transition
• Present solutions to multiple stakeholders for review and feedback
• Measure progress/behaviors and apply pivot approach if necessary
• Coordinate, conduct, and measure training deployment and competencies
• Provide direct support and coaching to front-line managers and leaders as they help their direct reports through transitions

They need to be agile and able to work in ambiguity

NEED someone who is able to execute and is detail oriented - do not need entry level or someone who is going to get into the weeds - more so someone middle of that

Self Starter and Problem Solver

Consultative mindset – coming in to get the job done

Will not be a people leader

Project person will be supporting:

AI Enablement

Candidate should have passion and excitement for AI enablement

No experience requirement but must be able to catch on quickly.