Organizational Change Management (OCM) Manager

Vertiv Co; Westerville (OH); On-site; USD 100,000 - 130,000; Full time

Job summary

Vertiv Co in Westerville, Ohio is seeking an Organizational Change Management (OCM) Manager to lead change for strategic initiatives and enterprise-wide transformations. The manager will be responsible for developing change management strategies and ensuring adoption and sustainment of new processes within the organization.

This role requires deep expertise in ERP implementations, strong communication skills, and a proven ability to lead large-scale transformations in a fast-paced environment.

Qualifications

• 7-10 years of leading large-scale, complex, global transformation initiatives.
• Proven track record of adoption planning and metrics.
• Deep expertise in designing measurable change strategies.

Responsibilities

• Develop and execute change management strategies aligned to business objectives.
• Assess change impacts and organizational readiness.
• Define change plans including stakeholder engagement and communication.

Skills

Leadership

Change management

Communication

Analytical skills

ERP implementation

Education

Bachelor's degree in Business Administration

Master’s degree preferred

Tools

Prosci certification

Project management certification (PMP)

LEAN/Six Sigma

Job description

Job Summary

As the Organizational Change Management (OCM) Manager, you are responsible for leading the people side of change for strategic initiatives and enterprise-wide transformations. This role requires experience, expertise and balance in both strategy and execution pull-through from intake thru adoption. You will be accountable for the design and execution of change strategies that enable adoption, sustainment, and realization of business outcomes. The OCM Manager partners closely with IT leadership, business leaders, program teams, and functional stakeholders to ensure changes are understood, embraced, and embedded into daily operations and deliver measurable outcomes. A strong background in ERP implementations and manufacturing is strongly preferred.

Key partnerships include IT, Global Process Owners, Sales, HR, Growth & Strategy, and others.

Key Responsibilities

Change Strategy & Planning

• Develop and execute comprehensive change management strategies aligned to business objectives
• Assess change impacts and organizational readiness across people, processes, and behaviors
• Define change plans including stakeholder engagement, communications, training, and adoption metrics
• Design and manage key enabling change strategy deliverables including stakeholder analysis, communication strategy & plans, learning plans

Adoption, Measurement & Sustainment

• Define and track adoption, engagement, and readiness metrics
• Identify resistance and risks, implementing mitigation strategies
• Support sustainment planning to embed new ways of working into culture, processes, and performance management
• Align change efforts with HR, Communications, Operations, and other enabling functions
• Contribute to OCM standards, tools, and continuous improvement practices

Key Success Measures

• Adoption and sustainment of change aligned to business outcomes
• Leader and stakeholder confidence in change execution
• Reduced resistance and faster realization of intended benefits
• Strong integration of people, process, and technology change

Requirements

• Undergraduate degree in Business Administration, Organizational Development, or a related field
• Master’s degree preferred
• 7-10 years proven ability to lead large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. ERP implementation experience strongly preferred.
• Proven track record of adoption planning, metrics and value realization to measure change impact and business case benefits
• Prosci certification
• Consulting background working with a variety of clients and transformation initiatives desired
• Ability to influence across all levels of the organization
• Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals
• Advanced understanding of change management methodologies such as Kotter, Prosci, ADKAR, and process improvement frameworks like LEAN/Six Sigma and Agile
• Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success
• Experience navigating a global organization
• Certifications in project management (PMP) or process improvement (LEAN/Six Sigma) are highly desirable

Preferred Skills & Experience

• Experience supporting large-scale transformations, digital implementations, or operational change
• ERP change management experience, driving implementations across a global workforce
• Background in manufacturing, operations, or enterprise environments (strongly preferred but not required)

Travel: upwards of 25% domestic and international.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].