Organizational Change Management (OCM)

Lorven Technologies Inc.; Omaha (NE); On-site; USD 90,000 - 130,000; Full time

Job summary

Lorven Technologies Inc. seeks an Organizational Change Management (OCM) professional to guide complex change initiatives across teams and processes in the United States.

The role emphasizes test planning, stakeholder communications, training coordination, release/deployment planning, and readiness activities to minimize disruption and ensure smooth adoption by customers.

Qualifications

• Experience developing and managing comprehensive test plans.
• Ability to lead change management activities including stakeholder communications, training coordination, and readiness planning.
• Experience creating and executing release and deployment plans to minimize disruption.
• Experience planning and managing customer-facing cutovers and coordinating cross-functional teams.

Responsibilities

• Lead change management activities, including stakeholder communications, training coordination, and readiness planning.
• Develop and manage comprehensive test plans in collaboration with business stakeholders.
• Create and execute release and deployment plans to minimize business disruption and support adoption.
• Plan and manage customer-facing cutovers, coordinating cross-functional teams and mitigating risks.
• Background in change management within customer support or service environments is preferred.

Skills

Test planning

Change management

Stakeholder communications

Training coordination

Release planning

Risk mitigation

Job description

Job title: Organizational Change Management (OCM)

Job Description

• Candidate will have strong experience developing and managing comprehensive test plans while partnering closely with business stakeholders to ensure successful solution delivery.
• This role requires the ability to lead change management activities, including stakeholder communications, training coordination, and organizational readiness planning.
• The candidate will also be responsible for creating and executing release and deployment plans that minimize business disruption and support seamless adoption.
• Experience planning and managing customer-facing cutovers is essential, including coordinating cross-functional teams and mitigating implementation risks.
• Preference is for candidates with a background in change management within customer support or service-oriented environments, where customer experience and operational continuity is critical to success.