Ordering Coordinator ($20/hr)

Kelly; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Kelly is seeking an Ordering Coordinator in Worthington/Lewis Center, OH to support procurement and delivery of wireless devices and services. You will submit, process, and finalize orders across web-based and email platforms, ensuring compliance with SLAs and strong attention to detail.

You will work closely with the Ordering Team, manage client relationships including federal and commercial customers, and provide backup support as needed.

Qualifications

• Must pass ATF Clearance background check.
• High school diploma or equivalent; Associate’s degree preferred.
• Minimum of six (6) months’ experience in wireless communications.
• General understanding of smartphone devices and related services.
• Proficiency with Microsoft Office Suite or comparable software applications.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer support abilities.
• Outstanding organizational skills, attention to detail, and capacity to prioritize and manage multiple tasks.
• Ability to lift up to forty (40) pounds as necessary.

Responsibilities

• Monitor and assess incoming requests for equipment or services related to mobile devices.
• Interpret customer requirements and submit corresponding orders to vendors.
• Accurately record order details in company-specific databases.
• Conduct daily follow-up on active orders to ensure timely and precise completion.
• Serve as a liaison between customers and vendors to resolve issues and address concerns promptly.
• Provide comprehensive documentation for each order throughout the entire process.
• Respond professionally to customer inquiries regarding orders and shipments.
• Prepare and deliver weekly status reports to supervisors covering assigned tasks.
• Support logistics operations as required to ensure smooth workflow.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office Suite

Job description

Job Title: Ordering Coordinator
Location: Worthington/Lewis Center, OH
Compensation: $20.00 per hour
Schedule: Monday–Friday, 9:00 AM to 5:30 PM

Position Summary

The Ordering Coordinator plays a pivotal role in supporting the procurement and delivery of wireless devices and related services. This position is responsible for accurately submitting, processing, and finalizing orders via multiple web-based and email-based platforms, in strict compliance with company and client service level agreements (SLAs). The ideal candidate demonstrates exceptional attention to detail, adaptability, and effective communication across various channels. The Ordering Coordinator will collaborate closely with Ordering Team members, manage relationships with key clients, and provide backup support as needed.

Key Responsibilities

• Monitor and assess incoming requests for equipment or services related to mobile devices.
• Interpret customer requirements and submit corresponding orders to vendors.
• Accurately record order details in company-specific databases.
• Conduct daily follow-up on active orders to ensure timely and precise completion.
• Utilize resources and demonstrate critical thinking to prevent potential issues or delays.
• Serve as a liaison between customers and vendors to resolve issues and address concerns promptly.
• Provide comprehensive documentation for each order throughout the entire process.
• Effectively manage multiple client order requests, maintaining strong client relationships with both federal and commercial customers.
• Respond professionally to customer inquiries regarding orders and shipments.
• Prepare and deliver weekly status reports to supervisors covering assigned tasks.
• Support logistics operations as required to ensure smooth workflow.
• Assist the Shipping Department with order verification and identification.
• Perform other duties as assigned.

Minimum Qualifications

• Must pass an ATF Clearance credit and background check
• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum of six (6) months’ experience in wireless communications.
• General understanding of smartphone devices and related services.
• Proficiency with Microsoft Office Suite or comparable software applications.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer support abilities.
• Outstanding organizational skills, attention to detail, and capacity to prioritize and manage multiple tasks.
• Ability to lift up to forty (40) pounds as necessary.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.