Order-to-Cash & Customer Experience Lead

Textron Specialized Vehicles; Augusta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Textron Specialized Vehicles Inc. is seeking an Order-to-Cash focused professional in US Georgia, Augusta. You will manage the complete order lifecycle for Golf and PTV products and act as the customer advocate to prioritize and streamline processes.

You will be the main contact for territory accounts and collaborate with cross-functional teams to improve order status and delivery timelines. Ideal candidates have a bachelor’s degree in business or related field and at least two years of

Qualifications

• Education: Bachelor’s degree in Business Administration, Sales, or related field required.
• 2+ years of experience in order-to-cash, sales support, or related role.
• Experience with SAP, Salesforce, Excel, and MS Office is preferred.

Responsibilities

• Execute full order lifecycle from placement to cash collection for Golf and PTV products.
• Be the voice of the customer to prioritize and optimize order-to-cash workflows.
• Serve as the single point of contact for assigned territory accounts and coordinate with cross-functional teams.

Skills

Customer service

Communication

Education

Bachelor’s degree in Business Administration, Sales, or related field

Tools

Excel

Microsoft Office

SAP

Salesforce

Job description

Textron Specialized Vehicles Inc. is seeking an Order-to-Cash focused professional in US Georgia, Augusta. You will manage the complete order lifecycle for Golf and PTV products and act as the customer advocate to prioritize and streamline processes.

You will be the main contact for territory accounts and collaborate with cross-functional teams to improve order status and delivery timelines. Ideal candidates have a bachelor’s degree in business or related field and at least two years of