Order Processing Associate

MISA Imports Inc.; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

Paid Time Off programs

Disability insurance (short & long‑N)

Life Insurance

Employee Assistance Programs

401(k) with a generous match

Pension Plan

Job summary

MISA Imports Inc. is seeking an Order Processor to support Administration, Operations, Logistics and Accounting. You will manage order entry, tracking, and delivery coordination, ensuring accurate data across reports and timely communication of issues.

Responsibilities include processing orders, preparing warehouse paperwork, scheduling with customers and drivers, and handling claims. Strong Office skills and QuickBooks knowledge preferred.

Qualifications

• Bachelor’s degree or High School diploma with 2 years of office experience.
• Proficient in Microsoft Office Suite.
• Detail oriented and accurate with data.

Responsibilities

• Oversees the order flow including order-entry, tracking and delivery of orders.
• Processes orders and evaluates/enters orders.
• Maintains accuracy of information (price, vintage, quantity, size, etc.) and reports across departments.
• Prepares paperwork for warehouse to pick orders and load trailers.
• Schedules appointments with customers, warehouse, and drivers.
• Secure transportation with 3PLs and resolve issues to ensure timely arrival.
• Files claims for damaged or missing items and reviews PODs for invoicing.

Skills

Microsoft Office

Attention to detail

Strong communication skills

Multitasking

Education

Bachelor’s degree or High School diploma with 2 years of office experience

Tools

QuickBooks

Job description

Summary

We are currently searching for Order Processor to join our growing organization! The Order Processing Associate will provide support for MISA’s Administration, Operations, Logistics and Accounting Departments by updating reports, communicating urgent inventory needs, and reporting any conflicts that may arise during the order fulfillment process.

Responsibilities

• Oversees the order flow including order-entry, tracking and delivery of orders
• Processes orders
• Evaluates and enters orders
• Maintains accuracy of information (price, vintage, quantity, size, etc.) and ensures information is recorded on reports shared between departments
• Prepares paperwork for the warehouse to pick orders and load trailers shipping to the customer
• Schedules appointments with customers, warehouse, and drivers
• Secures transportation with 3PLs
• Resolves issues that may arise during the process to ensure timely arrival
• Files claims as necessary for damaged or missing items
• Review PODs to confirm all product delivered as stated on the BOL / original order and issues invoices to accounts based on product received
• Informs and updates the team of the status of pending or incomplete orders, as well as any claims being processed
• Works with various departments to provide customer service assistance
• Any additional tasks assigned by management

Requirements

• Bachelor’s degree or High School diploma with 2 years of office experience
• Proficient in Microsoft Office Suite
• Detail oriented
• Excellent written and communication skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Commitment excellence and high standards
• Knowledge of QuickBooks is preferred

Benefits

• Competitive & Comprehensive Medical, Dental & Vision plans
• Paid Time Off Programs
• Employer paid Short- and Long-Term Disability
• Employer paid Life Insurance
• Employee Assistance Programs
• 401(k) with a generous match
• Pension Plan

Misa Imports is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status.