Order Processing Administrator

remote work; United States; Remote; USD 15,000 - 17,000; Full time

Job summary

Remote Recruitment is assisting a UK-based employer. The role involves processing UK customer orders from receipt to dispatch while working remotely from South Africa. You will enter orders, check stock, coordinate with warehouse and courier teams, and keep customers updated on order status.

Candidates should have experience with Shopify, Brightpearl or Sage, strong data entry skills, and good written communication. UK business hours apply, with milestones in South Africa time.

Qualifications

• Experience with order processing and ERP systems used to manage orders from receipt to dispatch.
• Accurate data entry with attention to detail.
• Clear, friendly written communication is essential.
• Strong organization to meet daily deadlines.
• Proficiency with Excel or Google Sheets is preferred.

Responsibilities

• Enter and validate customer orders in the order system.
• Check stock availability and confirm delivery dates.
• Liaise with warehouse and courier teams.
• Resolve order errors and amend orders when needed.
• Maintain clear order status updates for customers.

Skills

Order/ERP systems experience

Accurate data entry

Written communication

Organization under deadlines

Excel/Google Sheets proficiency

Tools

Shopify

Brightpearl

Sage

Job description

About the role

Remote Recruitment is hiring for a UK based employer. This role owns processing UK customer orders from receipt to dispatch, ensuring accuracy and timely updates, while working remotely from South Africa.

What you'll do

• Enter and validate customer orders in the order system
• Check stock availability and confirm delivery dates
• Liaise with warehouse and courier teams
• Resolve order errors and amend orders when needed
• Maintain clear order status updates for customers

What they're looking for

• Experience with order or ERP systems such as Shopify, Brightpearl or Sage
• Accurate data entry
• Clear, friendly written communication
• Good organisation under daily deadlines
• Comfort with Excel or Google Sheets
• Nice to have: courier portals, returns processing exposure, customer service background

For applicants in Nigeria

• The listing specifies a remote arrangement from South Africa for a UK based employer; it does not state Nigeria specific work eligibility requirements beyond remote work. Confirm before interviewing.
• Timezone alignment: role requires UK business hours 09:00-17:00 and 11:00-19:00 SAST; confirm if these can be accommodated from Nigeria.
• The listing does not specify contractor vs employee status.
• Pay currency is ZAR (R23 000, R25 000 per month) per the listing.