Order Management Specialist

Hitachi Automotive Systems Americas, Inc.; Pennsylvania; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Order Management Specialist to provide exceptional order management services to clients. This role involves handling order quoting, processing, and fulfilment while ensuring customer satisfaction through timely order releases. The ideal candidate will have a strong background in order management and customer service, demonstrating the ability to work independently and resolve complex issues. Join a dynamic team where your contributions will directly impact client success and satisfaction in a supportive work environment.

Qualifications

• Experience in order management and customer service roles.
• Ability to work independently with general supervision.

Responsibilities

• Provide order management services to clients and ensure timely order fulfilment.
• Monitor and resolve order issues and processing errors.

Skills

Order Management

Customer Service

Problem Solving

Education

Advanced Education

Job description

Order Management Specialist page is loaded

Order Management Specialist

Location: Mount Pleasant, Pennsylvania, United States of America

Job ID: R0089643

Date Posted: 2025-04-24

Company Name: HITACHI ENERGY USA INC

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description:

Responsible for providing order management services to clients. Activities include helping clients to handle order quoting, order processing, order fulfilment, review of orders, order entry, order dispatch & support, order payment, etc. for their customers. Ensures timely release of orders and fulfilment of pre-established standards and policies to achieve customer satisfaction. Monitors and resolves order issues and processing errors. An Experienced Professional (P2) applies practical knowledge of the job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies, and practices.

Equal Employment Opportunity (EEO) - Females/Minorities/Protected Veterans/Individuals with Disabilities