Order & Logistics Coordinator I

Yusen Logistics Group; Fullerton (CA); Vor Ort; USD 35.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401k with match

PTO 10 days

Bonus plan

Paid holidays

OT pay

Flexible Spending Accounts

Zusammenfassung

Yusen Logistics (Americas) is seeking a Customer Service Representative I to support the operations team with data entry, documentation, and coordination of logistics activities. The role emphasizes accurate order processing, and documentation, with limited direct customer interaction.

The position focuses on updating orders, coordinating with planning and drivers, and generating daily reports to track performance metrics. A HS diploma plus basic computer exposure is required.

Qualifikationen

• High school diploma or GED required.
• Experience with computer-related tasks preferred.

Aufgaben

• Data entry and maintain customer and order information in the database.
• Communicate with internal teams via email for order coordination and updates; perform basic data analysis.
• Assist in processing customer orders for accuracy and timeliness; coordinate with planning to schedule orders.
• Support routing and scheduling of deliveries; liaise with drivers for efficient routes.
• Facilitate driver check-in and provide basic direction and support as needed.
• Interact with customers on a limited basis to provide order updates; escalate complex issues.
• Run daily reports and update customer status and KPIs.

Kenntnisse

Data entry

Basic Excel

Documentation

Office software

Ausbildung

High school diploma or GED

Jobbeschreibung

Yusen Logistics (Americas) is seeking a Customer Service Representative I to support the operations team with data entry, documentation, and coordination of logistics activities. The role emphasizes accurate order processing, and documentation, with limited direct customer interaction.

The position focuses on updating orders, coordinating with planning and drivers, and generating daily reports to track performance metrics. A HS diploma plus basic computer exposure is required.