Order Fulfillment Specialist — 3-Month In-Office Role

Tramontina USA, Inc.; Sugar Land (TX); On-site; USD 26,000 - 37,000; Full time

Job summary

Tramontina USA, Inc. in Sugar Land, TX is seeking an Order Management Representative for a three-month assignment. You will manage the full order lifecycle from receipt to delivery, coordinating with production and logistics to ensure timely fulfillment.

The role requires attention to detail, strong communication, and proficiency with order management systems and Excel. This position is office-based with business casual environment in Sugar Land.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in order management, customer service, or related admin role in manufacturing or supply chain.
• Proficiency with order management systems and Excel.

Responsibilities

• Receive and accurately enter customer orders into the system.
• Coordinate with production, inventory, and logistics to confirm availability and schedules.
• Communicate order status and changes to customers to ensure satisfaction.
• Resolve discrepancies such as pricing issues or shipment errors with internal teams.
• Maintain records of orders and customer interactions for audits.
• Generate order reports to identify trends and improvement opportunities.
• Support continuous improvement initiatives in order management.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Customer service orientation

Multi-tasking

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Order management systems

Microsoft Excel

SAP

Oracle

Job description

Tramontina USA, Inc. in Sugar Land, TX is seeking an Order Management Representative for a three-month assignment. You will manage the full order lifecycle from receipt to delivery, coordinating with production and logistics to ensure timely fulfillment.

The role requires attention to detail, strong communication, and proficiency with order management systems and Excel. This position is office-based with business casual environment in Sugar Land.