Order Fulfillment Rep II

Brightstar Lottery; Austin (TX); On-site; USD 36,000 - 64,000; Full time

Job summary

Brightstar Lottery in Austin, TX, is seeking an Order Fulfillment Rep II to support retailer sales and inventory management for instant tickets and promotions. You will coordinate with field sales to optimize product information and inventory levels at the retailer level, ensuring accurate orders and timely processing.

Ideal candidates have an associate degree or equivalent experience, 1–2 years in sales support or a customer-focused role, and proficiency with Microsoft Office.

Qualifications

• Associates Degree or equivalent work experience.
• 1–2 years of work experience preferably in a sales support or customer-focused role.
• Proficiency in Microsoft Office Applications.
• Prefer bilingual candidate: English and Spanish.

Responsibilities

• Responsible for performing a variety of duties for assigned retailers including sales support and the promotion of positive retailer relations.
• Maintains knowledge of diverse instant ticket portfolio that features 80-90 product launches per year and supports over $8,000,000,000 in annual sales
• Communicates with the field sales force daily to assist with the growth in sales of the instant product by providing product information and inventory insight customized to the retailer level.
• Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the products’ sale potential.
• Reviews and processes incoming ticket orders from sales representatives and retailers.
• Provides support for key account installs and key account changes of ownership.
• Monitors sales and inventories for lottery promotions.
• Maintains knowledge of policies and procedures around instant ticket transactions and effective management of inventory at retail.
• Educates retailers on instant ticket policies and procedures as necessary.
• Works with retailers in troubleshooting and correcting instant ticket pack issues.
• Provides support to lottery agents as needed.

Skills

Microsoft Office

Sales support

Education

Associates Degree

Job description

Order Fulfillment Rep II

Location:

Austin, TX, US, 78754

Requisition ID: 19712

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.

Responsibilities

• Responsible for performing a variety of duties for assigned retailers including sales support and the promotion of positive retailer relations.
• Maintains knowledge of diverse instant ticket portfolio that features 80-90 product launches per year and supports over $8,000,000,000 in annual sales
• Communicates with the field sales force daily to assist with the growth in sales of the instant product by providing product information and inventory insight customized to the retailer level.
• Manages inventory of instant tickets by analyzing individual retailer sales histories as well as monitors overall instant ticket field inventories to maximize the products’ sale potential.
• Reviews and processes incoming ticket orders from sales representatives and retailers.
• Provides support for key account installs and key account changes of ownership.
• Monitors sales and inventories for lottery promotions.
• Maintains knowledge of policies and procedures around instant ticket transactions and effective management of inventory at retail.
• Educates retailers on instant ticket policies and procedures as necessary.
• Works with retailers in troubleshooting and correcting instant ticket pack issues.
• Provides support to lottery agents as needed.

Qualifications

• Associates Degree or equivalent work experience
• 1-2 years of work experience preferably in a sales support or customer-focused role
• Proficiency in Microsoft Office Applications
• Prefer bilingual candidate: English and Spanish.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $35,596 – $63,564. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, identity theft insurance, and participation in our Employee Referral Bonus Program, which rewards eligible employees for helping bring great talent to Brightstar. For details on referral bonus eligibility and program guidelines, visit our Employee Referral Bonus Program Policy (https://myhr.employee.eu.people-doc.com/articles/global-talent-acquisition-global-employee-referral-program-policy) . Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.