Order Fulfillment & Customer Success Specialist

Pace Industries, LLC; New Hampshire; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan with employer match

Paid time off

Job summary

Pace Industries, LLC in New Hampshire is seeking a Customer Service Representative to prioritize order activities and manage customer communications. Responsibilities include processing orders, negotiating deliveries, and resolving customer conflicts effectively.

The ideal candidate should have 2–3 years of experience in a supply-chain environment and possess strong communication and problem-solving skills. Competitive salaries and comprehensive benefits, including health insurance and a 401(k) plan, are provided.

Qualifications

• 2–3 years of customer service experience in a supply-chain environment.
• Strong leadership and mentoring capabilities.
• Ability to work independently and complete assignments.

Responsibilities

• Provide customers with certificates and order status updates.
• Negotiate expedited deliveries.
• Communicate sales forecast fluctuations.
• Verify pricing validity before entering orders.

Skills

Customer service experience

Effective communication skills

Analytical abilities

Problem-solving skills

Leadership capabilities

Job description

Pace Industries, LLC in New Hampshire is seeking a Customer Service Representative to prioritize order activities and manage customer communications. Responsibilities include processing orders, negotiating deliveries, and resolving customer conflicts effectively.

The ideal candidate should have 2–3 years of experience in a supply-chain environment and possess strong communication and problem-solving skills. Competitive salaries and comprehensive benefits, including health insurance and a 401(k) plan, are provided.