Order Fulfillment & Customer Operations Lead

United-Legwear-; Edison (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Fitness Reimbursement

401(k) Retirement Plan

Paid Time Off (PTO) and Sick Leave

Commuter Benefits

Tuition Reimbursement

Job summary

United Legwear & Apparel Co. seeks a Customer Operations Coordinator in Edison, NJ to manage all shippable orders within the ERP, handling both EDI and manual entries. You will act as a key liaison between Sales and Operations, ensuring orders are accurately processed and fulfilled on time.

You will work closely with Sales, Import, Warehouse and Shipping to monitor container arrivals, inventory availability, and shipping deadlines while resolving order exceptions and improving process visibility.

Qualifications

• 2–4 years of experience in EDI, order management and operations.
• Advanced proficiency in Microsoft Excel (VLOOKUP, PivotTables).
• Hands-on experience with ERP systems and EDI processing.

Responsibilities

• Process all shippable customer orders in the ERP system, including EDI and manual entry.
• Review orders for accuracy of styles, quantities, pricing, ship-to info and dates.
• Manage daily inbound/outbound EDI processing and resolve errors.
• Own order-processing exceptions and ensure corrections before fulfillment.
• Monitor order activity and maintain ERP data integrity.
• Coordinate with Sales, Import, Warehouse and Shipping to resolve issues.

Skills

EDI processing

Order management

ERP system

Microsoft Excel

Cross-functional coordination

Attention to detail

Tools

ERP system

EDI transactions

Job description

United Legwear & Apparel Co. seeks a Customer Operations Coordinator in Edison, NJ to manage all shippable orders within the ERP, handling both EDI and manual entries. You will act as a key liaison between Sales and Operations, ensuring orders are accurately processed and fulfilled on time.

You will work closely with Sales, Import, Warehouse and Shipping to monitor container arrivals, inventory availability, and shipping deadlines while resolving order exceptions and improving process visibility.