Order Fulfillment & Customer Care Pro

Motion Industries; Warsaw (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Job summary

Motion Industries in Warsaw, IN, USA is seeking a Customer Service Representative who will accurately fulfill customer orders and manage incoming calls under close supervision.

The role involves responding to product inquiries, providing quotes, placing orders via telephone, fax, email, or counter sales, and negotiating pricing to support gross profit while ensuring customer satisfaction. No supervisory responsibilities.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or an equivalent combination.
• Excellent communication and customer service skills.

Responsibilities

• Respond to basic customer inquiries regarding products and quotes.
• Enter orders and process them via telephone, fax, email or walk-in.
• Negotiate pricing within authorized parameters to influence gross profit.
• Maintain appropriate inventory levels and manage backorders.
• Ensure timely order fulfillment and customer satisfaction.

Job description

Motion Industries in Warsaw, IN, USA is seeking a Customer Service Representative who will accurately fulfill customer orders and manage incoming calls under close supervision.

The role involves responding to product inquiries, providing quotes, placing orders via telephone, fax, email, or counter sales, and negotiating pricing to support gross profit while ensuring customer satisfaction. No supervisory responsibilities.