Order Entry Specialist - Detail-Driven Admin & Customer Support

Transnationtitle; Ann Arbor (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company matching

Paid time off

Career development

Job summary

Transnation Title Agency in Ann Arbor is seeking an Order Entry Clerk to join our busy office. You will review orders for completeness, enter data into our production system with accuracy, and coordinate with customers and internal teams.

The ideal candidate has a high school diploma, 1–3 years of admin or data entry experience, strong attention to detail, and proficiency with Microsoft Office. A background in title insurance or real estate is a plus.

Qualifications

• High school diploma or equivalent.
• 1–3 years of administrative, customer service, or data entry experience.
• Experience in title insurance or real estate is a plus but not required.

Responsibilities

• Review incoming title and escrow orders for completeness and accuracy.
• Enter order information into the production system with high accuracy.
• Contact customers and internal departments to obtain missing information.
• Retrieve and organize property records and documents.
• Research property tax and legal information from approved sources.
• Maintain accurate electronic files and ensure documentation is complete.
• Monitor order status and route files to the appropriate team.
• Provide exceptional customer service while communicating professionally with stakeholders.
• Follow company policies and procedures to ensure compliant order processing.

Skills

Administrative experience

Data entry

Customer service

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Transnation Title Agency in Ann Arbor is seeking an Order Entry Clerk to join our busy office. You will review orders for completeness, enter data into our production system with accuracy, and coordinate with customers and internal teams.

The ideal candidate has a high school diploma, 1–3 years of admin or data entry experience, strong attention to detail, and proficiency with Microsoft Office. A background in title insurance or real estate is a plus.