Order Entry & Customer Care Specialist

Motion; Decatur (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid vacation

Paid sick leave

Paid holiday

Job summary

A leading industrial supply company is looking for a Customer Service Representative in Decatur, AL. This full-time position involves managing customer calls, processing orders, and ensuring customer satisfaction through effective communication and relationship building. Ideal candidates should possess a high school diploma or GED and exhibit strong organizational skills, attention to detail, and the ability to multi-task. The role offers an excellent benefits package including healthcare options and 401(k).

Qualifications

• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and manage time effectively.
• Moderate computer skills, including information processing.

Responsibilities

• Responds to basic customer inquiries regarding products.
• Places customer orders via various methods.
• Builds customer relationships to drive repeat business.
• Expedites backorders and handles customer returns.

Skills

Reliability

Strong communication skills

Time management

Attention to detail

Education

High school diploma or GED

Tools

Business systems

Job description

A leading industrial supply company is looking for a Customer Service Representative in Decatur, AL. This full-time position involves managing customer calls, processing orders, and ensuring customer satisfaction through effective communication and relationship building. Ideal candidates should possess a high school diploma or GED and exhibit strong organizational skills, attention to detail, and the ability to multi-task. The role offers an excellent benefits package including healthcare options and 401(k).