Customer Care Specialist — Multichannel Support

Domino's Franchise; Decatur (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

A well-known food services company is seeking a dedicated Customer Service Representative for its Decatur location. This role requires excellent communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced environment. Responsibilities include responding to customer inquiries, processing orders, and maintaining knowledge of products. The ideal candidate should have a high school diploma and previous customer service experience is preferred. Opportunities for various shifts available.

Qualifications

• Previous customer service experience preferred.
• Flexibility to work various shifts as needed.
• Ability to remain calm and professional under pressure.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Process customer orders with accuracy and timeliness.
• Handle customer complaints with empathy and professionalism.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Proficiency in data entry

Ability to multitask

Strong interpersonal skills

Customer-focused mindset

Education

High school diploma or equivalent

Job description

A well-known food services company is seeking a dedicated Customer Service Representative for its Decatur location. This role requires excellent communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced environment. Responsibilities include responding to customer inquiries, processing orders, and maintaining knowledge of products. The ideal candidate should have a high school diploma and previous customer service experience is preferred. Opportunities for various shifts available.