Order Entry Associate

School Specialty; Mansfield (OH); Hybrid; USD 21,000 - 26,000; Full time

Job summary

School Specialty is hiring an Entry Associate in Mansfield for order entry and data verification duties. You will receive and process phone and fax orders, ensure accuracy, and monitor order progress in a hybrid Mansfield office environment.

The role requires at least one year of data entry experience, proficiency with MS Office, and strong communication skills. The position is full-time with hourly pay and a comprehensive benefits package.

Qualifications

• Minimum one year data entry and/or keyboarding experience.
• Strong data accuracy and attention to detail.
• Proficient in Microsoft Office products.

Responsibilities

• Receives and processes phone and fax orders.
• Verifies phone and fax order accuracy.
• Verifies data and order information accuracy on all orders.
• Monitors orders and follows through to completion within timeframes.
• Identifies special order instructions for Furniture & Equipment items.
• Reviews discrepancies with sales team and follows up as needed.

Skills

Data entry accuracy

Typing speed

Proofreading

Microsoft Office

Communication skills

Organization

Education

High School/GED

Tools

Microsoft Office

Job description

• Location 100 PARAGON PKWY,Mansfield, OH, 44903-8056,United States
• Base Pay $15.00 - $19.00 / Hour
• Job Category Learning Environment Operations, Order Entry , Data Entry
• Employee Type Full Time
• Required Degree High school

LE Order Entry Associate - Are you ready to make a difference?

School Specialty is dedicated to transforming education for the better. Our success is fueled by a team of passionate innovators who are committed to making a positive difference in the lives of students. Are you ready to make an impact?

Job Summary:

This position reports to the Operations Lead, and is responsible for receiving, reviewing, and analyzing customer orders to verify order information accuracy.

Work Location:

• This will be a hybrid role in our Mansfield Office location.

Compensation Information:

• Hourly range of $15-$19 plus an annual incentive plan.

What you’ll do:

• Receives and processes phone and fax orders.
• Verifies phone and fax order accuracy.
• Verifies data and order information accuracy on all orders including the conversion of Furniture & Equipment quotes to orders.
• Monitors customer orders and follows through to completion accurately and within customer and Company timeframes.
• Identifies special order instructions, including all attributes associated to Furniture & Equipment items.
• Reviews discrepancies in data and reviews with appropriate sales team member and provides necessary follow-up.
• Processes a large volume of orders in a team environment as assigned.

What we expect you to bring to the table:

• Ability to key large volumes of alpha/numeric data accurately.
• Minimum one year proof reading experience.
• Proficient in Microsoft Office products.
• Excellent written, verbal and interpersonal communication skills.
• Problem-solving skills and ability to resolve discrepancies.
• Strong organization skills and the ability to manage multiple tasks.

Minimum Required Qualifications:

• Minimum one-year data entry and/or keyboarding experience.

Education and/or Certifications Required:

• High School/GED diploma required.

Benefits Package:

We offer a comprehensive benefits package including Medical, Dental & Vision (effective day 1), basic life insurance, disability coverage, PAID parental leave, wellness programs, Health Savings Accounts, Flexible Spending Accounts, 401k, Educational Reimbursement, Paid Holidays, annual paid Volunteer time, and so much more!

We’re determined to positively impact the future, one child at a time.

If you share our passion, we need to talk.

Just imagine what we could do together.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

Additional Information

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• School Specialty, Inc. is a Drug-Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment.
• EEO/AA including Vets and Disabled
• If you need reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.