Order Coordinator - Parts/Products Team

Cogent; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Ownership (ESOP)

401(k) with Company Match

Profit Sharing

Medical, Dental, Vision & Life保险

Generous PTO, Holidays & VolunteerTime

Job summary

Cogent is seeking an Order Coordinator to join our team. The ideal candidate has an associate’s degree and prior experience in customer service or order coordination, with familiarity in ERP systems and CRM tools.

You will handle orders, quotes, invoicing, and provide excellent service to customers and vendors. As an employee-owner company, Cogent emphasizes collaboration, innovation, and accountability while delivering fluid processing solutions across multiple markets.

Qualifications

• Associate degree minimum with experience in customer service/order coordination/scheduling.
• Proficient with MS Office and basic math for order accuracy and pricing.

Responsibilities

• Review orders for accuracy and completion with sales staff.
• Enter sales orders into ERP and coordinate with vendors.
• Provide sales quotes for parts and determine order timing for timely delivery.
• Prepare invoices and inform customers of shipping dates and delays.

Skills

MS Office

multitasking

Education

Associate degree

Tools

Epicor Prophet 21

Salesforce

Job description

Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as anEmployee Ownersounds like a refreshing opportunity, then check us out. Together we build our future!

Cogent is currently seeking anOrder Coordinator. The ideal candidate will have an associate’s degree (minimum) along with previous experience in a customer service/order coordination/scheduling position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.

What we value:

• Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
• Individuals who are comfortable speaking up, sharing ideas, and driving change
• Energetic teammates looking for more than just a job to pay the bills
• Passionate individuals who naturally do more than is asked

Typical duties of an Order Coordinator include:

• Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staff
• Enters all sales orders from Application Engineers into our ERP system
• Places orders with vendors to purchase customer orders
• Computes prices, shipping costs and any appropriate discounts
• Handles inbound calls from customers, vendors and sales personnel
• Provides sales quotes for parts to customers from vendor provided resources
• Determines appropriate timing of orders to ensure timely delivery and cost savings
• Verifies and updates customer information
• Checks customer account for credit and outstanding payments
• Informs customer and/or salesmen of shipping date and any possible delays
• Accurately prepares invoices in our billing system
• Electronically files copies of all orders received
• Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
• Customer Service is KEY; you will have contact with customers on a daily basis

Qualified candidates will have the following knowledge, skills and abilities:

• Proficient in MS Office Word, Excel and Google Drive and Gmail
• Fast paced self-motivator who promotes teamwork among co-workers
• Ability to multi-task such as simultaneously using telephone and computer skills
• Must have a general knowledge of basic mathematical computations
• Ability to sit for extended periods while typing and reading on the computer
• Experience using Epicor Prophet 21 or similar ERP software programs preferred
• Experience using Salesforce or similar CRM preferred

Why Work With Us?

At Cogent, you’re not just an employee—you’re an owner. Our team of employee-owners is committed to building prosperous communities and delivering innovative fluid processing solutions. We serve a wide range of markets including industrial, municipal, and commercial sectors through our family of trusted brands.

We Offer:

• Employee Ownership (ESOP)
• 401(k) with Company Match
• Profit Sharing
• A Culture That Values Innovation, Collaboration, and Respect

Make Your Mark with Cogent

This is more than just a coordination role—it's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.

Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as anEmployee Ownersounds like a refreshing opportunity, then check us out. Together we build our future!

Cogent is currently seeking anOrder Coordinator. The ideal candidate will have an associate’s degree (minimum) along with previous experience in a customer service/order coordination/scheduling position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.

What we value:

• Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
• Individuals who are comfortable speaking up, sharing ideas, and driving change
• Energetic teammates looking for more than just a job to pay the bills
• Passionate individuals who naturally do more than is asked

Typical duties of an Order Coordinator include:

• Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staff
• Enters all sales orders from Application Engineers into our ERP system
• Places orders with vendors to purchase customer orders
• Computes prices, shipping costs and any appropriate discounts
• Handles inbound calls from customers, vendors and sales personnel
• Provides sales quotes for parts to customers from vendor provided resources
• Determines appropriate timing of orders to ensure timely delivery and cost savings
• Verifies and updates customer information
• Checks customer account for credit and outstanding payments
• Informs customer and/or salesmen of shipping date and any possible delays
• Accurately prepares invoices in our billing system
• Electronically files copies of all orders received
• Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
• Customer Service is KEY; you will have contact with customers on a daily basis

Qualified candidates will have the following knowledge, skills and abilities:

• Proficient in MS Office Word, Excel and Google Drive and Gmail
• Fast paced self-motivator who promotes teamwork among co-workers
• Ability to multi-task such as simultaneously using telephone and computer skills
• Must have a general knowledge of basic mathematical computations
• Ability to sit for extended periods while typing and reading on the computer
• Experience using Epicor Prophet 21 or similar ERP software programs preferred
• Experience using Salesforce or similar CRM preferred

Why Work With Us?

At Cogent, you’re not just an employee—you’re an owner. Our team of employee-owners is committed to building prosperous communities and delivering innovative fluid processing solutions. We serve a wide range of markets including industrial, municipal, and commercial sectors through our family of trusted brands.

We Offer:

• Employee Ownership (ESOP)
• 401(k) with Company Match
• Profit Sharing
• Medical, Dental, Vision & Life Insurance
• Generous PTO, Paid Holidays & Volunteer Time Off
• Career Development & Advancement Opportunities
• A Culture That Values Innovation, Collaboration, and Respect

Make Your Mark with Cogent

This is more than just a coordination role—it's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.