Order Coordinator

NWH; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k with company match

Paid Time Off

Job summary

Northwest Hardwoods is seeking an Order Coordinator to join our Dallas-area team. You will coordinate inventory, availability, and shipments with plants and the sales team, ensuring orders move smoothly and on time.

The role requires a high school diploma, in-office availability, and comfort with Excel and logistics software. Preferred candidates have 2+ years in supply chain and an associate degree.”

Qualifications

• High school diploma required.
• In-office availability (Mon–Fri) required.
• 2+ years in a fast-paced business/supply chain role preferred.
• Associates degree in related field preferred.
• Experience in logistics and strong Excel skills.

Responsibilities

• Coordinate inventory, availability and shipment with plants and sales.
• Develop strong working relationships with internal teams.
• Provide internal customer communication.
• Identify product location and ensure timely availability.
• Resolve receiving/outgoing issues and maintain data in the database.
• Review export orders and ensure on-time shipment.
• Ensure orders ship accurately and on schedule.

Skills

Organized

Detail oriented

Communication

Problem solving

Logistics familiarity

Customer focus

Education

High school diploma

Associates Degree in related field

Tools

Microsoft Excel

Outlook

Teams

Job description

Join a Team That Keeps the World Moving!

What if your work helped connect North American hardwood products with customers around the world?! Northwest Hardwoods is a leading manufacturer of hardwood lumber in North America and a fully integrated global supplier serving the furniture, cabinet, molding, and millwork industries. Our Supply Chain organization brings together Procurement, Demand Planning, Supply Planning, Inventory Management, Transportation, Warehousing, and S&OP. As part of our team, you’ll have the opportunity to make a visible contribution to a global operation.

At Northwest Hardwoods (NWH), you’ll play an important role in keeping our global supply chain moving. As an Order Coordinator, you’ll collaborate with our Sales and Manufacturing team to facilitate orders, as well as ensure the location and availability of the order. Lastly, you will “build” the product order, making sure it moves safely and efficiently–making it on time to our customer.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in getting the details right.

Why This Role Matters:

This position is all about coordination and attention to detail. You’ll be the person connecting the dots—making sure inventory is located and available, orders are processed correctly, you collaborate amongst the teams and ensure shipments move when they should. Your attention to detail and ability to build strong relationships will directly contribute to our ability to serve customers around the world.

Requirements

What You’ll Do:

• Partner with Manufacturing Plants and Sales Team to coordinate inventory, availability & shipment.
• Develop strong working relationships with the internal team.
• Provide overall internal customer communication.
• Identify product location and availability and secure within a timely manner.
• Identify and resolve receiving/outgoing issues.
• Maintain accurate information in our database.
• Review new export orders in the system and process in its entirety.
• Partner with internal teams to ensure orders ship on time.
• Ensure accurate and detailed information.

What You Bring:

We’re looking for someone who is organized, detail-oriented, reliable, communicates clearly, and confident in building relationships.

Required:

• High school diploma
• Available to work in-office (Monday – Friday)

Preferred:

• Minimum of 2 years’ experience in a similar, fast-paced environment
• Minimum of 2 years’ experience in Business Administration, Supply Chain, or a related field
• Associates Degree in related field
• Experience in logistics
• Strong communication skills
• Strong Excel skills

You’ll Thrive Here If You Are:

• Highly organized: You can manage multiple shipments, priorities, and issues without losing sight of the details.
• A problem solver: When something goes off plan, you stay calm, investigate the issue, and find a solution.
• Self-directed: You’re comfortable making decisions and moving work forward with minimal supervision.
• Detail-oriented: You understand that accuracy in logistics and documentation matters.
• A strong communicator: You can work effectively with internal teams and vendors across different cultures and geographies.
• Customer-focused: You care about delivering a positive experience and following through on commitments.
• Technically comfortable: You have strong Microsoft Office skills, particularly Excel, Outlook, and Teams and are comfortable learning new logistics and transportation software.

What We Offer:

Northwest Hardwoods (NWH) provides a competitive benefits package that includes:

• Competitive salary
• Bonus opportunity based on company performance
• Medical / Dental / Vision Insurance
• Life Insurance
• Short-Term and Voluntary Long-Term Disability Insurance
• 401k Retirement Saving with Company Match
• Health Saving Account (HSA)
• Employee Assistance Program
• Paid Time Off and Paid Holidays

Ready to Make an Impact?

If you’re an experienced professional who enjoys keeping complex operations moving, solving

problems, and working with people around the world, we’d love to hear from you!

Northwest Hardwoods, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.