Oral Surgery Treatment Coordinator

Great Expressions Dental Centers; Stockbridge (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Great Expressions Dental Centers is seeking an Oral Surgery Treatment Coordinator in Stockbridge, GA. The role focuses on explaining treatment needs, highlighting the health importance of care, and presenting financial options to help patients commit to treatment.

Responsibilities include communicating treatment plans, guiding patients through office flow, and ensuring compliance with industry regulations while delivering a superior patient experience.

Qualifications

• 3–5 years of experience as a Treatment Coordinator in dental office.
• 2–3 years of Oral Surgery experience.
• High School Diploma or GED.

Responsibilities

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patients
• Guides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Skills

Computer skills

Numerical skills

Insurance knowledge

Communication

Independence

Patient service

Relationship building

Education

High School Diploma or GED

Tools

Microsoft Office

Practice Management systems

Job description

Job Summary:

The Oral Surgery Treatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.

Essential Duties & Responsibilities:

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patients
• Guides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Education & Experience:

• 3-5 years of previous experience as a Treatment Coordinator in dental office
• 2-3 years of Oral Surgery experience
• High School Diploma or GED

Knowledge, Skills & Abilities:

• Strong computer skills including: Microsoft Office and Healthcare Practice Management systems
• Ability to work with mathematical concepts to practical situations
• Ability to read, analyze and interpret common insurance plans and financial information
• Proven track record of developing highly productive working relationships
• Ability to work independently and professionally in a fast past environment
• Excellent written and interpersonal communication skills
• Superior patient experience skills and successful track record of positive patient communications
• Ability to create and maintain good communications with the patient in order to explain and gain patient treatment planning understanding and acceptance

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