Oral Surgery Treatment Coordinator - Patient Experience

Paradigm Oral Surgery; Lindale (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive Pay

Bonus potential

Annual Merit Reviews

Paid Time Off

401k Plan w/Company Match

Health Savings Account (HSA)

Medical (including Virtual Care), D​en

Dental and Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement to Clinical or

Job summary

Paradigm Oral Health in Lindale, TX, is hiring a Treatment Coordinator for a full-time, in-office position. You will guide patients through treatment plans, explain financial options, and collaborate with the clinical team to deliver an outstanding patient experience.

We value a friendly, professional presence and comfort with dental terminology. Prior oral surgery exposure is a plus, with opportunities for career advancement within a high-performing team.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritizes work against the patient schedule.
• Collects payments from patients in a professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education

High school diploma or equivalent

1 year customer service experience

Medical or dental experience preferred

Tools

Dental terminology

Office skills—typing and filing

Job description

Paradigm Oral Health in Lindale, TX, is hiring a Treatment Coordinator for a full-time, in-office position. You will guide patients through treatment plans, explain financial options, and collaborate with the clinical team to deliver an outstanding patient experience.

We value a friendly, professional presence and comfort with dental terminology. Prior oral surgery exposure is a plus, with opportunities for career advancement within a high-performing team.