Oracle Fusion Cloud HCM Specialist - Cloud App Support

Nemours Children's Health; Jacksonville (FL); On-site; USD 95,000 - 135,000; Full time

Job summary

Nemours Children's Health in Florida seeks a Cloud Application Analyst to join our team in Jacksonville or Orlando. You will provide hands-on SaaS support for Oracle Fusion Cloud HCM, manage configuration, testing, and release readiness, and ensure cloud application stability across environments.

This role emphasizes security, data-load validation, integration support, reporting, and controlled movement of changes through non-production and production environments to support quarterly Oracle

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, Business Administration, or related field is required; Master's degree preferred.
• Three or more years of experience supporting enterprise cloud applications, preferably Oracle Fusion Cloud HCM or other large-scale SaaS HR tech.
• Relevant Oracle Cloud certification or related credentials preferred.

Responsibilities

• Provide direct technical support for Oracle Fusion Cloud HCM modules including triage, log review, troubleshooting, root cause analysis, and escalation.
• Configure, maintain, and support Oracle HCM functionality, workflows, alerts, notifications, and related settings.
• Build and test system changes in lower environments before promotion to production following change control and validation standards.
• Support Oracle quarterly release readiness by reviewing materials, coordinating regression testing, and validating production readiness.
• Execute unit, system, integration, regression, security, data-load, and end-user testing for configuration changes and releases.
• Support inbound and outbound data movement using HCM Data Loader tools and related processes.
• Troubleshoot HCM security, data access, and workflow routing in partnership with security teams.
• Monitor and resolve incidents and performance concerns to improve reliability and user experience.
• Support reporting and data validation tools such as OTBI and BI Publisher.
• Maintain configuration documentation and release notes for supported HCM modules.

Skills

Oracle Fusion Cloud HCM

Cloud support

Issue triage

Data loading

Security troubleshooting

Release readiness

OTBI reporting

Education

Bachelor's degree in IT

Master's degree preferred

Tools

HCM Data Loader

HCM Spreadsheet Data Loader

HCM Extracts

BI Publisher

OTBI

Job description

Nemours Children's Health in Florida seeks a Cloud Application Analyst to join our team in Jacksonville or Orlando. You will provide hands-on SaaS support for Oracle Fusion Cloud HCM, manage configuration, testing, and release readiness, and ensure cloud application stability across environments.

This role emphasizes security, data-load validation, integration support, reporting, and controlled movement of changes through non-production and production environments to support quarterly Oracle