Cloud HCM Applications Specialist – Oracle Fusion Support

The Nemours Foundation; Jacksonville (FL); On-site; USD 85,000 - 105,000; Full time

Job summary

Nemours Children's Health is seeking a Cloud Application Analyst to join our team in Jacksonville or Orlando, Florida. The role centers on hands-on SaaS support, configuration, testing, release readiness, and ongoing optimization of Oracle Fusion Cloud HCM.

You will ensure cloud application stability, resolve production issues, validate enhancements, promote changes across environments, and support data loading, reporting, and security/role troubleshooting in partnership with IT and security

Qualifications

• Bachelor’s degree in IT, CS, healthcare or business administration; master’s degree preferred.
• At least three years of experience supporting enterprise cloud applications, preferably Oracle Fusion Cloud HCM in healthcare.
• Relevant Oracle Cloud certification or related credentials preferred.

Responsibilities

• Provide technical support, configuration, testing, and release readiness for Oracle Fusion Cloud HCM.
• Support day-to-day cloud application stability and resolve production issues.
• Promote changes across environments following change control and migration standards.
• Execute unit, system, integration, regression, security, data-load, and end-to-end testing for changes.
• Support inbound/outbound data movement using HCM Data Loader and related tools.
• Troubleshoot security, data access, and user provisioning with security/identity teams.
• Monitor incidents, performance, and end-user experience to improve reliability.
• Support Oracle reporting tools such as OTBI and BI Publisher and data validation processes.
• Maintain configuration docs and release notes for supported modules.

Education

Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration, Business Administration, or a related field

Master’s degree preferred

Equivalent experience may be considered

Tools

HCM Data Loader

HCM Spreadsheet Data Loader

HCM Extracts

OTBI

BI Publisher

Job description

Nemours Children's Health is seeking a Cloud Application Analyst to join our team in Jacksonville or Orlando, Florida. The role centers on hands-on SaaS support, configuration, testing, release readiness, and ongoing optimization of Oracle Fusion Cloud HCM.

You will ensure cloud application stability, resolve production issues, validate enhancements, promote changes across environments, and support data loading, reporting, and security/role troubleshooting in partnership with IT and security