Oracle Fusion Cloud HCM Analyst — Cloud Support & QA

Nemours in; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Nemours Children's Health is seeking a Cloud Application Analyst to support Oracle Fusion Cloud HCM in Jacksonville or Orlando, FL. This role focuses on hands-on SaaS application support, configuration, testing, change promotion, and release readiness to ensure cloud stability.

You will work with security, data loads, reporting, and end-to-end testing, handling incidents, validation, and environment promotion in accordance with change control.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, Business Administration, or a related field required; Master's degree preferred.
• Minimum of three years of experience supporting enterprise cloud applications, preferably Oracle Fusion Cloud HCM, in healthcare.
• Relevant Oracle Cloud certification or related credentials preferred.

Responsibilities

• Provide direct technical support for Oracle Fusion Cloud HCM modules, including troubleshooting and escalation.
• Configure, maintain, and support Oracle HCM functionality, security roles, data lookups, and related settings.
• Build and test system changes in lower environments before promotion to production following change control.
• Support quarterly release readiness and validate production readiness.
• Execute unit, system, integration, regression, security, data-load, and end-to-end testing for configuration changes.
• Support inbound/outbound data movement using HCM Data Loader tools and related error-handling procedures.
• Troubleshoot HCM security, data access, and user provisioning in partnership with security teams.
• Monitor and resolve incidents, requests, defects, and performance issues to improve reliability.
• Support OTBI and BI Publisher reporting and data validation tools.

Skills

Cloud application support

Troubleshooting

Testing

Change control

Data validation

Education

Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, Business Administration, or a related field

Master's degree preferred

Tools

HCM Data Loader

HCM Spreadsheet Data Loader

HCM Extracts

OTBI

BI Publisher

Job description

Nemours Children's Health is seeking a Cloud Application Analyst to support Oracle Fusion Cloud HCM in Jacksonville or Orlando, FL. This role focuses on hands-on SaaS application support, configuration, testing, change promotion, and release readiness to ensure cloud stability.

You will work with security, data loads, reporting, and end-to-end testing, handling incidents, validation, and environment promotion in accordance with change control.