Oracle Field Service Solutions Architect

Accenture PLC; Chicago (IL); On-site; USD 87,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture PLC in the United States is seeking an Oracle Field Service Cloud Consultant focused on utilities transformation, modernization of field service operations, and delivering measurable business value. You will configure OFS, create technical design documents, guide developers, and collaborate with business, product, testing and offshore teams to ensure alignment and successful adoption.

Travel may be required; travel percentage varies by client, and compensation is competitive with a

Qualifications

• Minimum of 5 years of working on Oracle Field Service Cloud solution application.
• Minimum 3 years of work experience working as a Technical Designer on an Oracle Field Service Cloud implementation.
• Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.
• Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
• Experience collaborating across cross-functional business, technology, integration, testing, client, and offshore teams.
• Bachelor's degree or equivalent (minimum 12 years' work experience).

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Skills

Oracle Field Service Cloud

Technical design

Scrum/Agile

Java / Groovy

Field service operations

Cross-functional collaboration

Education

Bachelor's degree or equivalent

12 years' work experience

Tools

Oracle OFS configuration

Oracle Utilities

Java

Groovy

Configuration Tools

Job description

Accenture PLC in the United States is seeking an Oracle Field Service Cloud Consultant focused on utilities transformation, modernization of field service operations, and delivering measurable business value. You will configure OFS, create technical design documents, guide developers, and collaborate with business, product, testing and offshore teams to ensure alignment and successful adoption.

Travel may be required; travel percentage varies by client, and compensation is competitive with a