OFSC Functional Lead - Hybrid Field Service Solutions

Accenture PLC; Atlanta (GA); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

Accenture PLC in Atlanta, GA seeks a seasoned Oracle Field Service Cloud (OFSC) consultant to design, configure, and deploy field service solutions for clients. You will work with business stakeholders, technical teams, and project members to gather requirements, map processes, and support testing and go-live activities.

Ideal candidates have 5+ years of OFSC experience, a Bachelor’s degree, and strong client-facing skills.

Qualifications

• Minimum of 5 years of experience with Oracle Field Service Cloud (OFSC).
• Bachelor's degree or equivalent work experience (minimum 12 years); if Associate Degree, minimum 6 years experience.

Responsibilities

• Gather and analyze business requirements for OFSC implementations.
• Support functional design and process mapping for field service operations.
• Configure OFSC based on business needs and best practices.
• Prepare functional specifications and support integration discussions with technical teams.
• Facilitate workshops with stakeholders.
• Support SIT, UAT, defect management, and go-live activities.
• Create training materials and provide user support during deployment.
• Ensure documentation is complete and aligned to project standards.
• Collaborate with cross-functional teams to deliver end-to-end field service solutions.

Skills

Oracle Field Service Cloud (OFSC)

Scheduling

Client-facing consulting

Dispatch knowledge

Education

Bachelor's degree or equivalent

Tools

Oracle Cloud Certification

Job description

Accenture PLC in Atlanta, GA seeks a seasoned Oracle Field Service Cloud (OFSC) consultant to design, configure, and deploy field service solutions for clients. You will work with business stakeholders, technical teams, and project members to gather requirements, map processes, and support testing and go-live activities.

Ideal candidates have 5+ years of OFSC experience, a Bachelor’s degree, and strong client-facing skills.