Oracle Field Service Cloud Lead Consultant

Valiant Technologies LLC; Miami (FL); On-site; USD 165,000 - 248,000; Full time

Job summary

Valiant Technologies LLC is seeking an experienced Oracle Field Service Cloud Consultant in Miami, FL to lead OFS implementations and enhancements. You will configure workforce structures, service regions, scheduling, and mobility to optimize dispatch operations in the Retail domain.

Responsibilities include workshops, fit-gap analyses, integration with ERP/CRM, and developing dashboards. Relevant EPC/Construction sector experience is preferred, with hands-on OFS configuration across platforms.

Qualifications

• Hands-on OFS implementation and configuration experience.
• Experience in workforce management, routing, scheduling, dispatch operations, and mobile field service.
• Construction/EPC domain experience is preferred.

Responsibilities

• Lead Oracle Field Service Cloud implementation and enhancement projects.
• Conduct business requirement workshops, fit-gap analysis, and solution design.
• Configure workforce structures, technicians, contractors, supervisors, dispatchers, and service regions.
• Configure work zones, shifts, calendars, and routing parameters.
• Implement automated scheduling and dispatch optimization.
• Manage work orders, service appointments, crew assignments, and emergency field requests.
• Configure Oracle Field Service Mobility for field execution.
• Support work order execution, asset inspections, material consumption, time reporting, photo capture, and GPS tracking.
• Integrate OFS with Oracle Fusion ERP, SCM Cloud, PPM, Maintenance Cloud, and CRM applications.
• Develop operational reports and dashboards.
• Support testing, UAT, deployment, production troubleshooting, and user training.

Skills

Routing and Scheduling

Capacity Management

Mobility Configuration

Resource Management

Work Order Management

Dispatch Console

Oracle Field Service implementation

REST APIs and SOAP Services

Data Migration

Workflow and Mobile App Configuration

Reporting and Analytics

Field Service Operations

Workforce Scheduling and Dispatch

Asset Maintenance

Crew Management

Service Level Agreements

Resource Planning

Inventory and Materials Tracking

Job description

Valiant Technologies LLC is seeking an experienced Oracle Field Service Cloud Consultant in Miami, FL to lead OFS implementations and enhancements. You will configure workforce structures, service regions, scheduling, and mobility to optimize dispatch operations in the Retail domain.

Responsibilities include workshops, fit-gap analyses, integration with ERP/CRM, and developing dashboards. Relevant EPC/Construction sector experience is preferred, with hands-on OFS configuration across platforms.